Reviews for Starbucks in Beachwood, OH
I ordered a hot chocolate, and it tasted like bitter hot water. I should have made the clerk aware.
i?m not the biggest starbucks fan but i can say that this location is pretty cool. the staff is decent, no complaints there. i... recently just tried the white chocolate mocha and it was to die for. Read more
This is a very efficient location, setup for quick pickup of orders. After a remodel it's lost that " 3rd place" atmosphere. The... neighborhood hangout, or or the meeting place, that's gone. What you have now is hard wood tables and chairs mostly to waitfor orders and that larger pickup counter. It would be a dream location for pick ups but for no drive thru, and for the parkinglot being a bit cramped. If the strip center ever fills back up it could be a real problem but for now it's great. Read more
Even though I waited 25 minutes for my cold coffee drink, I could see that this crew was hustling. I wish I would have caught... their names but the two making the drinks were pumping out drinks fast. I appreciate them doing their best to get everyone'sorders out as quickly as possible. Read more
This Starbucks is somewhat small, but it always has great baristas and good customer service. They really pay attention to your... order, and if it's not too your liking, you get a do over is what I call it. The pastries and other dessert items are alsogood. They do sometimes be busy, but they still get you out in pretty good time UPDATE!!!!**** ONE of my favorite Starbuckshad a makeover, and it looks good, feels great, and is very comfortable ?????UPDATE2????? Starbucks, this location has hadanother makeover. This time, fewer seats and more of a post Covid look????. Lighter colors seem more spacious and better workarea for the staff. Read more
The person at the register was having a bad day. I placed a specific order, and it was 45 minutes of WRONG. The drink order was... corrected, but it took another 20 minutes for the food. And it was not crowded. Once corrected, she tossed the bag at me,mumbled something, and walked away. No apology, just attitude. I work with customers and I understand some people are difficult.I didn't get belligerent, but thanked the ladies and left. This Starbucks was my favorite place before COVID. Not any more. Read more
This Starbucks location is walkable distance from my place. They also have a pretty big parking lot for those who drive here. We... got there around 3:30pm on a Friday and it was relatively busy. Baristas were super friendly as usual. I got me a caramel bruleelatte their holiday drink. At that time they had the promotion going on where if you purchase any holiday drink you get acollectible holiday cup. It?s nothing fancy but it?s a reusable plastic cup(grande size). Fairly good quality but not as good asan off the shelf insulated mug. Service was quick , people were following social distancing. Issa thumbs up from me. Read more
I always do mobile order because ordering in store takes forever. Good coffee and good service.