Reviews for Dunkin' in Bedford, MA
Best made frozen chocolate ice had from dunks, Starbucks, or elsewhere. The person making it took a little extra time and it... showed. Read more
The place is a whole vibe in its own way!!! It?s refreshing to be spoken to and treated with genuine respect. Listening to the... crew talking and enjoying work put a smile on an old guys face. Keep be you!!! Read more
I ordered a coffee today order number 448, which was made by this so very kind young lady! (I didn?t get her name... unfortunately). My morning started pretty rough after working overnight, but I must say that this coffee was made with so muchlove! It tastes absolutely delicious! Best coffee I ever had! My energy is right back up! Thank you so much for making my day,God bless you?? Read more
They do alright. Their card machine was broken though when I went there and I needed to use cash and coins but I guess that... happens sometimes. Dunkin food is acceptable at best. Their donuts are good in the morning but bagels not so great and tasteold. They just came out with a decent avocado toast and they do try to mix up the menu often to keep it appealing. My favoriteitem is the "regular" coffee and they have surprisingly good espresso drinks. Read more
Literally worst dunkin donuts. Today I ordered a sandwich with no cheese, the lady confirmed twice that it was without cheese.... They forgot my drink, and gave me the sanwhich extremely burnt and with tons of cheese. This has happened legit everytime I havegone here. People are rude and unhelpful, drive through is very narrow and hard to get through. Read more
Absolute terrible service here. I?ve been coming here for nearly a year regularly because I have five kids and the drive thru is... the only one that?s close. I really wish I had been taking notes on all the absolutely awful experiences I?ve had here. Myregular order is a large cold brew with hazelnut swirl (which is sweetened) and cream. At least half the times I?ve orderedthey?ve put hazelnut flavor, which is unsweetened. I understand the confusion and have been patient every single time. I?mregularly met with the worst attitudes I?ve ever seen in customer service. There are a few team members that are very nice, butthe horrifically rude ones sure do make up for it. One day I was told that I was wrong about the missing swirl, the girl at thewindow was nearly combative over it, and when they finally agreed to remake it she doubled the swirl of a normal drink. Icombined the unsweetened and sweetened drinks when I got home and they were perfect...so apparently she thought I was justsomehow missing the swirl in my first drink or just wanted to be spiteful. Today, the guy stood there arguing with me aboutwhether there was swirl in it. I get the same drink every single day. No sweetener vs. sweetener is pretty damn noticeable. Inever approach customer service rudely...I was only politely asking for my correct drink, and was met with that. Absolutelyterrible. I?ve probably wasted close to sixty dollars at this particular location from incorrect orders, missing items, etc.,but worse were the awful responses from employees. I?ll never come back to this location and I?ll be making sure to callcorporate and advise everyone on base not to come here. This place needs a complete overhaul. Read more
Even though I ordered the steak&cheese roll-ups and was given the bacon one (wasn't doing the drive-thru again yo change it); I... will say everything was well prepared and good temperature. Will keep returning here. Read more
It was not the best experience there today first of all the drive thru lane is very narrow you need a small compact car to make... it. After waiting over 20 min inline for 2 car ahead of me to complete their order they gave me the wrong order so I had to turnaround go back and no place to park. Read more