Reviews for McDonald's in Bel Air, MD
I never thought there could be a McDonald's as bad as the one in Havre de Grace! Yesterday, I was proven wrong. The Campus... Hills McDonald's is just as bad, if not worse. The bathroom was so nasty that it's indescribable, so I skipped that. Stood inline just to grab a quick drink and was completely ignored by all staff. The register clerk kept talking in her headset andignored me. Three young ladies looked to be getting off, and they ignored me, the the manager came out with two other employees,speaking Spanish to them, and she ignored me. Finally, the register clerk got off of her headset, looked at me, and stated,"You're just gonna have to wait." then walked away. At that point, it wasn't worth it, so I walked out. Hence, there are noratings for the food because I never got that far. I'll never go back. I should have known better. A McDonald's is aMcDonald's. I'm not expecting 5 star service, but no service is ridiculous. Read more
Dining room is closed early with no signage, so the mobile order I ordered for pickup inside had to be picked up via drive thru.... A quick trip turned into a 15 minute wait because the drive thru was busy. I wouldn't have placed a mobile order if I had knownthe inconvenience of the drive thru was going to be an added factor. I avoid this location normally and unfortunately wasreminded this evening why I do so. Read more
Went here twice and had bees fly into my car at the drive thru. I had to jump out of my car because they were right in my face.... Once I forgot to put car in park, luckily managed to stop car before hitting person in front of me. Very stressful! Read more
I had to wait at the counter for someone to show up to take my order. I was standing there for 17 minutes. Also the young women... who was making my milkshake was standing at the milkshake machine texting on her phone instead of working. Very unprofessionaland awful customer assistance/service. Will never come back to this specific McDonald's. Read more
Horrible wait time one Two cars behind me and 8? 1st in line. Ordered 2 steak egg and cheese bagels and danish and sweet tea.... Got drink at window and was asked to pull up to yellow line. Had to wait 10mins for their to bring my food! How is that fastfood! Ridiculous!!! Then my breakfast bagel bread was burnt and the sandwich was cold! I tried calling the store several timesbecause I didn?t have time to turn around and they never picked up the phone. Ridiculous! Read more
Very polite but overwhelmed employees who are obviously not being trained or managed properly. To the owner/franchisee: you need... new management, immediately. If someone had been filming the interactions I just saw in this McDonald's several employees wouldbe promoted and the manager would be fired on the spot. Food quality is fine. Read more
Waited over 10 minutes for our order. The fries were disgusting. The bread for my burger was hard. My sons crispy chicken... sandwich wasn?t fully cooked. This place needs to be cleaned Read more
Placed my order on line and waited outside. Get home had a double with cheese, ketchup, mustard, and pickles. Asked for... double, clicked on mayo, none for ketchup, cheese, and none for pickles. Happen to be allergic to tomatoes. This type ofmistake can be deadly. I didn't eat my burger, and waisted money. Read more