Reviews for Wayback Burgers in Bel Air, MD

Always loved Wayback, but this place is great. The manager goes above and beyond with his customer service to make sure you... will be his repeat customer. Good service these days goes a long way when so many people are ok to provide the bareminimum. Thanks for caring about your customer?s experience! Read more

Amazing food! They have a lot of different kinds of burgers to order plus some non-burger entrees like chicken, hot dogs, plus... typical fried sides (French fries, tots, onion rings). The fries are really good, similar to boardwalk fries. The burgers aregreasy but everything tastes fresh and all the food was made to order, so it was piping hot. I tried the donut milkshake and thes?mores milkshake, as expected they?re incredibly sweet and indulgent but so good! I highly recommend Wayback Burgers for a mealseveral steps above regular fast food without breaking into the top tier price range. Two double burgers, one order of fries,and two milkshakes were still under $40. Pro tip: check the ?special? menu for other milkshakes besides the regular flavors. Itwas behind the counter and hard to see, so I didn?t realize there were other flavors I could have gotten. Read more

In my opinion, this place was a bit underwhelming. I do believe that the burgers are good and they have a vast amount of... toppings to choose from but they are a bit dry and unseasoned. There have been numerous times where I?ve had to ask for salt toput on my burger because I don?t believe that they use any sort of seasoning. I feel like just a dash of salt and pepper woulddefinitely do the trick for a lot of their food. The fries are always a miss? they are usually soggy and again and seasoned. Andfor the price it?s definitely not worth getting. The milkshakes aren?t the best either, so all in all this is not my number onechoice around here for a burger. I will typically go to vagabond. I do like the Decor inside and the employees are pretty muchalways friendly. Not the worst option for convenience but not the best given the price & the taste. Read more

Major food safety concerns Ordered a Crispy Chicken sandwich and what I received was a severely undercooked piece of chicken.... Upon biting into the chicken noticed it was chewy and slimy and of course when I looked noticed it was still pink andundone. When I contacted the store and spoke to the manager on duty to notify her that whoever is working the grill is sendingout undercooked, still raw chicken, she didn't seem to really be concerned. She said they temp check chicken and it must havejust "seemed pink to you". There is absolutely no way that you can deny that the chicken is not completely cookedthroughout. It's deeply concerning that they're sending out undercooked chicken and especially concerning that the manager isnot bothered at all by this. It's basic food safety Read more

I ordered food from Wayback Burgers through door dash. When the food arrived we discovered the hamburgers were all raw and... cold. I called Wayback to let them know and they said there is nothing they can do and to contact door dash! I'm confusedhonestly. Did door dash cook my burgers? The other option was to bring in my 3 burgers and get 2 free ones!!! WHAT? Read more

The pictures do really make the food look great so good job on the marketing team. I would like to say that it was the driving... factor of my purchase. I will try and be as unbiased as possible and show you pictures and you be the judge. Besides that, thefood was ok, I would come again but another note is 5.99 for a small loaded fry and 2.99 extra for an additional pattie. That'shalf the cost of the burger lol. Read more

I ordered a double cheese burger for $9 (firstly overpriced for a burger)Then I had a 13 minute wait. I was never asked if i... wanted condiments. I thought they were included like Wendy's or anywhere else. There was no tomato, lettuce or onion on it.Should have eaten lunch any where else this is unamerican. Don't waste your time or money on this place. What a scam. Read more

Great. Ordered the classic and cheesy burger. Then did the same order the next day. We were surprised how good it tasted. Maybe... one of the best burgers in Harford County! Read more