Reviews for Pizza Hut in Bell, CA
Usually have a good experience however not recent. Seems like they are taking in more orderS then they can handle. The... establishment is short staffed. Ordered online and when I arrived to pick up it my order the teleprompter noted my order wouldbe ready in about 3-5 more minutes. Paid for my order and waited 30mins. I asked the staff to check on my order. Pizza was readyand in the heater. My side orders were sitting on a table not in the heater. They were cold. Level of quality at the place hasbeen declining. I won't order from this place again. Read more
The pizzas looked as if the boxes were dropped. The pizzas were lopsided. The delivery fee was too much ($5.99) and the fee... for ordering online was ridiculous. Read more
It's hard to tell whenever this one open. I use to go a lot then the pandemic hit and I think it was closed for a bit??? Not... really sure. But I went in recently the staff feels like they're annoyed by us coming in. There no menue either so if you wannaorder something they're just gonna point to a bar code and you gotta look it up on your phone. Which is annoying cause somephones camera don't have the QR reader and alot of elderly don't know how to use QR reader. It's so weird cause they havemonitors but they're all off you would assume they would use that as a menue But yea I came in this guy was hesitant to help uswe asked for a menue he pointed at a QR code then as I try to open my phone camera he grunted and walked away. Then someone elsecame to help us. (Some chick i don't know her but she was super nice) We ordered then the fountain machine wasn't working. lateron we got the food it was good. but then as time went we needed a box. And people who were off the clock were standing aroundthe kitchen pointing at each other for someone to help me. Laughing and joking around All I wanted was a box. I wasn't askingfor much but took like 10 minutes just for a to go box. But I don't think I'm coming back to this pizza hut. Read more
The automated payment system that Pizza Hut has is horrible and they just started doing it. They need to find something more... efficient. Ps Pizza Hut stop sending the inbounding calls to someone in India to place our order. It?s affecting your customerexperience when placing delivery orders over the phone. Read more
Love this Pizza Hut. You can sit down inside and enjoy your food. Many TVs available, each with a different channel. Staff is... very nice here! Excellent customer service! Oh! And they also have restrooms! Sometimes other customers can really take forgranted the hard work and effort all of the employees devote at this Pizza Hut. I want to express my gratitude with this 5 starreview. ?? ?? ?? ?? ?? Thanks for such a great experience! ???? Read more
Clean place. The pizza was awesome. The staff seemed a little confused about the fact that I wanted to dine in. No help was... offered and I had to ask for cheese and peppers. One really great thing about the establishment was they had a open restroom. Read more
We've been ordering from here since we moved into our new place and had fairly good experiences until recently. 2 times last... month we received what looked like old pizza. Partially shame on us for not inspecting it before we left to go home but weexpected fresh pizza. First one was a half cheese half pepperoni. Instead of making a fresh pizza with pepperoni on one side itlooks like they gave us two halves of two different Pizza. You can tell when Pizza has been sitting out for a while because ofthe cheese texture. The cheese was not soft and gooey but was hard and the pizza was lukewarm. We had picked it up 5 minutesafter we were notified that it was ready. The cheese side was fresh but the pepperoni side was old. The second time it happenedto us we had ordered a specialty pizza. Again with the cheese it which was hard and the pizza was lukewarm. They should not betrying to serve pizza to customers that are freshly ordered but not freshly made. After ordering from here several times a monthover a year, the last pizza was a last straw for us. We won't be returning. Read more
I love pizza hut but where are those discounts...