Reviews for IHOP in Bell Gardens, CA
I've been here before but this past weekend was it for us. I took my mother & daughter for breakfast & about 5 minutes into my... mom's meal, she took a fork full of food & pulled a hair out of her mouth. I called the waitress, told her quietly & showed herthe long hair that came out. She didn't apologize or anything, took the plate & asked if we wanted a replacement, which my momsaid yes to. About 3 minutes later, my daughter grabs her bread to move it to my plate & along with her bread, pulled out fromher mash potato was another long hair. I decided to call the manager, Tony, (knew he was the manager because he was dresseddifferently & was helping the staff, showed him what was pulled from her plate & told him that we had just sent my mom's foodback for the same reason. He said that he tries his best to have the staff pull their hair back when cooking & I said that Iunderstood. He asked what we wanted to do & my daughter asked for a replacement, which he was okay with. Both their food cameout & about 2 seconds latwr my daughter pointed out yet another hair in the Mac n Cheese. We called the waitress, showed her &she took it to the back, the manager came out, placed both hands on the edge of our table & said, "This is too much, no?" Isaid, yeah, it is. He came up to us short of accusing us of doing it on purpose. I never asked for a discount, never said Iwasn't going to pay, as a matter of fact, I paid about $70 in total. He just seemed so unapologetic & to make us feel like weplaced the hair in the food, like c'mon. They've got cameras, they could have 100% checked them before coming at us like that.Just ridiculous. Read more
The pumpkin spice pancakes were amazing and all other breakfast items really good as well. The staff were helpful and attentive... even though the restaurant was full and really busy. Read more
Our sever was really great and quick to give us our food.
Friendly and fast service without sacrificing taste. We got a table right away even though all waiters and the reception was... visibly l super busy running around. Restaurant was clean, probably the cleanest IHOP I've been to. Read more
A week ago, went out to eat with my family of 10. I got there asked for a table, it was very empty I like my breakfast early. We... were missing 2 sisters they were parked and getting the kids out. They won't let us in the restaurant until everyone was there. Which they were but they were in the parking lot. I spoke with a girl (Forgot her name she didn't have a clue about customerservice) and than the manager Tony. Then I realize were do they get there training from. MANAGER WAS WORST TONY SHAME ON YOU.Didn't want to make a big deal just left to another restaurant who wants treats me right. I asked him about 5 times if they weregoing to give us service and the 5 times he said NO. Can't leave 0 stars so I'm leaving an awful review. Read more
As soon as me and my family arrived we were seated immediately. Our server Samantha was polite and gave us excellent service!... Went to try the new minion menu items and it was amazing! Definitely recommend coming to this ihop amazing service and excellentfood! Read more
Waiting was about 15minutes not bad for a busy morning. Waitress was courteous an very efficient, our food was surprisingly... delivered quickly to our table. The only -I can say was that bringing our check before we were not even half was through ourfood felt rushed. But overall it was enjoyable and pleasant. Read more
A standard IHOP for morning breakfast. Quick service as you would expect from ihop. The host was gracious and food was tasty.... The omelette, platters and coffee. The location is suitable with grocery markets around. Ample parking. Read more