Reviews for Chick-fil-A in Belleville, IL
The girl working the drive through on November 11th (Veteran's Day) at noon needs a serious attitude check! I've never been so... appalled at someone's attitude towards a customer in my life. I pulled up in the drive through with my veteran father and shetold me I could not place an order because the right lane was not open, but the left lane was open. I didn't know it wasn'topen, because there was a giant green light above the lane that said "OPEN" so I figured open meant open. So along with fixingyour staff's attitude, fix your drive through sign. Most people would think "open" means "open" in my experience. And if it wasa misunderstanding, a simple "Hey this lane isn't actually open, but I'll take your order really quick anyway" would have beenso much easier on everyone. I'll never forget this experience and I will never return to another Chik-fil-A. Absolutely zerorespect for veterans. Read more
Pulled up and got in line because the line said ?Open?. The left lane was also open. There was also one car ahead of us in this... lane. 3 cars in the left lane got to place their order while we were ignored. When we said ?Hello?? They said this lane wasclosed and that we knocked the cones over to get there. They then refused to take our order. We did not push through or knockover any cones and we have no way of making this sign say open. This isn?t even just bad customer service, that?s bad humandecency. Do better Chick-fil-A. Read more
One of the best chick fil a! They always drop my food fresh when I ask ! This one is my go to! They care about their customers... request! Read more
I always enjoy going to this Chick-fil-A every time I head to Fairview Heights. Our food was hot and the service was great.... Thank you for another great trip! ?? Read more
We came here for a quick lunch and we love chick-fil-a. I like the way they give fast and accurate service, they usually always... tell use it was their pleasure to serve us. They also ask your name, instead of you just being a number. Read more
Fantastic service! If the other restaurants were even half as good as Chick-fil-A maybe they would have more business. The... staff is courteous and the order is always correct. Great place! Read more
If chick -fill -a ran the IRS we would have no tax problems. Very friendly staff, efficient and good food.
We waited an hour in line the people behind us got food before us we asked for chicken nuggets with ranch and they just gave us... a bag of ranch never had such a bad exceperiance anywhere in my whole life of going through a drive threw Read more