Reviews for KFC in Belleville, ON
Could not understand the cashier as she spoke to fast with such a thick accent nothing made sense. Repeated our order several... times and she still didn?t get it right all the time rolling her eyes. Please get competent help. Read more
The service is too slow waited in drive thru for like an 30-40 mins some customers even backup from drive thru due to this
The poutine is great because the gravy is so good. That's the best thing about the meals we got today. They were out of lettuce... which isn't a huge deal but the fountain drink dispenser was apparently broken so I had to pay more for a bottle drink. I waitedin drive thru for about 10 minutes to order even though there was only one person in front of me (also waiting for someone totake their order). If I wasn't stuck there I would have left. My "famous chicken burger" was an effing chicken finger! I waspretty irritated but i didnt aee it until too late.To top it off I had to go inside after (finally) getting my order to getutensils because we were apparently going to eat our poutine with our hands?! Read more
Took over 10 minutes to place my order and no other customer's were there. I had to yell at someone in the back to let them know... I was there waiting. They had issues putting through my coupon and then when I got my order the chicken was NOT fresh, it wasold, dry, burnt, tough and just plain gross. Even the bones on the inside were black. I tried a couple pieces and a few hourslater I didn't feel well. Two weeks previously I had gone there and I received the same dried out chicken that time too, thoughit wasn't as bad. This is not a one time mess up. They are serving customers food that should be thrown out, or made fresh asyou order it. There were no other customers when I went there yesterday. The food they are giving customers is dangerous andunfit for consumption. Don't go there. Read more
Myself and 3 other people waited in the line for 10 minutes without being acknowledged by anyone that worked there. The cashier... was in the kitchen cooking. The man ahead of me in line spoke up and asked if they knew there was a line up out front. They saidthey were doing Skip the Dishes orders. After a couple more minutes, the man ahead of me was served. Then the cashierdisappeared back into the kitchen. The rest of us in line were ignored. I ended up going to another restaurant in the foodcourt. As I passed KFC on my way out, the same thing was still going on.. a line of people were being ignored... And peoplewere leaving and going elsewhere. This isn't the first time that this has happened to me. They need to hire more staff orprocess a mix of in person and Skip orders. TOTALLY OUTRAGEOUS LACK OF SERVICE. I will not be returning!! Read more
Very bad and slow service .I ordered online with a pick up time but when I reached 10 mins later than the pick up time they have... not even started making it. When I spoke to manager about the delay she said they make food fresh , then later said they werebusy and finally said the order never came in - all these were the excuses the manager gave for not having the food ready. Butwhen I reached there 4-5 staff were just standing there and chatting doing nothing .And the order was already in the systembecause as soon as I told my name they started preparing the order . How is that possible if the order is not in the system .The manager Randeep was arguing justifying her action of not having the food ready .Not even a single word of apology . And toldme to complain online if I have a problem. And the worst part is the order was made wrong . Why does KFC even hire people likethis . Better fire them and get good staff. I did raise a ticket for this issue with KFC. Read more
Sure would have liked the poutine I ordered instead of the normal fries I got. Also would have liked the dipping sauces I... ordered instead of zero I got. Also would have liked the popcorn chicken I ordered. Instead of seeing the order come.up a boxmeals, maybe, just maybe you should read what the customer selected for options. Crazy idea I know. Read more
Ron deserves a raise. What a kind soul, so much enthusiasm over my chicken fingers. Some people deserve to be recognized.