Reviews for Tokyo Steak House in Bellevue, WA
Server Jane was not friendly, seemed pushy and didn't ask if we wanted drinks, condiments, salt/pepper or really anything. She... didn't mention anything about adding a 20% tip automatically. She also didn't listen to feedback for our meal & might as welljust not asked how everything was. Food was bland and I left hungry after we paid a large bill. The whole experience wasn'tgood enough to justify lack of service, poor food quality and charging for a better dining experience than they provide. I alsodon't know why they cook the food the way they do. They cooked the fried rice first. Then after that was cold on our plates,they cooked the vegetables. Once those were cold they finally had the tasteless meat done. Why not cook all together so itsready at the same time the way its supposed to be served? The steak was ok but needed something more. It would be so easy justto provide a little salt or sauce or even care to ask. That "yummy" sauce was not yummy and that's all they offered. Theconcept seemed cool and kids like the fun show, but I won't be back for food or service! Read more
This is your standard Japanese steakhouse experience, complete with smoking onion and clanking of utensils on the grill, they... don't seem to allow the famous Benihannas large knife twirling these days which was much more dramatic than a spatula...lol.Food quality and presentation is as expected for this open grill style restaurant. Are you not entertained! FOLLOW ME for morethoughtful recommendations as I travel the world ???? Read more
Went here for dinner to celebrate my sisters engagement, the food was very good, but the fire alarm went off in the middle of... our service. It was very loud, and one of the guests dining with us had to eat at the tables outside because of the noise. Iunderstand that situations arise that are out of a businesses control, but I would expect cordial service in such a situation.One of our guests asks if it was possible to get a discount on the meal because of the interruption, and was told by the managerthat it wasn't possible due to food cost. I understand that they still have cost regardless of the fire alarm, however Iexpected at least some compassion from the manager. After we paid the full bill, the the manager returned to inform us we nowhad to pay a separate bill for up charges that we're not charged to us on the original bill. I have never experienced such athing in a restaurant. Great food, and a lovely atmosphere, but the management made it a unpleasant experience. I hope thisestablishment aims to do better in the future. Read more
There was 2 of us and the only ones in the restaurant . The hostess was very rude . Waited ten minutes for her aknowledge us.... Didn’t even say hello just said “ no sushi and only 1 check “ . We should’ve turned away there. She’s the hostess ,bartender , server , everything. We sat down and she again said “ one check only “ about 2 -3 more times. They don’t usegarlic butter. They used 1 egg for all of our fried rice but he burnt half and threw it out so it was really only half a egg .The filet was PERFECT , soo good . The food in general was good but could’ve been better with garlic butter. The drinks weredelicious and thankfully you could taste the liquor because she said they only came with 1 shot . So fast forward . We get ourbill and they Automatically charged 20% gratuity . I asked about it because typically it’s only automatically applied tolarger groups. She said everyone has to pay 20% even if it’s a party of 1 . The tip was almost the price of my plate. Thenafter I sign there was still a place to leave a tip ! We were going to tip her regardless but not 20% because the service justwas terrible . She disappeared after taking our order and didn’t return until we had to search for her. Not only that but whatirritated me the most was the fact that she told us “one check “ 4 X but didn’t mention the gratuity charge once . Shesaid there was a sign at the entrance. On the way out I looked for the sign and it was a piece of paper that was all torn up onthe desk , I should’ve took a picture . . . $204 for 2 plates & 3 drinks , terrible service but good food. Will not return . Read more
Lobster was superb, Filet Mignon was tasteless tenderness (was a heavy hint of soy sauce), and the bill made us laugh - for how... ridiculous it was. For over $100 each for a main, a side, and a drink each (2 person), you would expect everything to beamazing, but that was not entirely the case. The chef was great - performance and friendliness were great highlights, but thatis only part of the reason we came all the way to this type of dining experience. The Filet Mignon, a choice cut of meat - asexceptionally tender as it was - was mostly tasteless. What a shame, for such a high quality cut, it would have made a world ofdifference to marinate or season it some more (and that is not to say to add anymore soy sauce to it either). The saving graceof it all was the chef themselves, the lobster - credit where due, it was exceptional great, but not enough on its own for thewhole - and the drink. Had all the food been great, and the suspicious service change not been included, we could have seen amuch different review. Read more
There was a delay in getting seated. Once we were, we has a great meal and portions were plentiful. This a great spot to engage... with your party. I had the steak & scallops. So much food, I had lunch for the next day! Read more
Walter been amazing ???? service- super fun and friendly, food fresh and delicious. Every tables celebrate birthday ????. Highly... Recommend Read more
Went on a random Friday night and there was absolutely no wait! TONY was super awesome, friendly and made some delicious food!!... A bit over priced and they weren’t offering sushi ?? but the experience was fun. Thanks Tony for making our first experienceat Tokyo enjoyable and delicious!! Read more