Reviews for Bucciferro Family McDonald's in Beloit, WI
Stopped in around 12:30 today. They are remodeling the store, but that a poor excuse for the way they conducted business. For... starters only one light in the restroom, very dark. No trash can for used paper towel. Ordered a large coke, Mcdoubble and aMcchicken extra pickles on both. Received one small pickle slice on each, not to mention having to reconstruct my sandwiches. Noketchup ore napkins. The worst of this visit was when I got ice for my coke there was a large black piece of plastic in it. Itold the young lady who took my order. She in turn reported to two managers sitting at a booth by me. Didn't seem to mater tothem that a foreign matter is in their food because no one did a thing about for the 15+ minutes I was there. Other people usedthis machine while I was there. Really!! I hope someone reports this to the health department. Read more
The service is slow and they can?t read the orders. They are unprofessional. They need to do a better job on who they are hiring
Any business that forces people through a line without product after paying for it, and then fails to deliver on what the... customer ordered, deserves bankruptcy and litigation. If I ever go back (which lets be real I probably will), I'm not pullingforward if asked to. I suggest everyone that goes here to refuse to pull forward until your order is delivered in full. Read more
Not even a 1 star ???? .i got a frappe this morning. As I was drinking something popped through the straw it was alittle piece... of plastic..there were 2 pieces in my cup..???? this is my first time complaining usually have no issues Read more
After checking offers online (that stated were valid until 10/3) my husband ordered 2 sandwiches (quarter pounder & fish) and a... large fry. He was told the fish filet was not included in the buy 1, get 1 for a $1 offer. The female employee was notimpressed when he questioned the cost and would not give him the offer. At $4.59 or some such outrageous amount it'll be thelast one we buy. Also we were not given the receipt so if there was an employee name or manager listed we do not have a way ofknowing. This was approximately 12 noon to 12:30PM Friday Sept. 30th. Read more
Update: Really great experience the last visit. Did a mobile order that came out quickly and accurate. Seems they may have... turned things around! Always a huge line. Staff is usually very friendly but on day lots of yelling and dropping off the f bombwith the drive thru window open. Everyone has a bad day but that is a very poor representation of this business. Read more
I have been here before and yes, the drive-thru is very slow but that honestly does not bother me because I understand that most... places are under staffed right now. The reason I am giving only 1 star its because my cold beverage had a hair on the outside ofthe cup touching the whipped cream, I mentioned it to the lady who handled me the drink, I did not swear, I wasn't rude or meanto the person, all I asked for was for my drink to be replaced, which she did but when she gave me my new drink did not give mea straw. I asked for a straw, one time, 2 times, ignored me, 3,4,5 times, the other person inside with her heard me and lookedat her, that's when she finally gave me a straw but by this point she was very rude and didn't even looked at me. My review andcomment are not to be mean to anyone but to get management's attention, please you must read and pay attention to all thereviews left here because you guys are obviously NOT paying enough attention to your employees and I truly believe they needmore training and more help! Read more
Ordered on the app for pickup. Food was wrong, spicy chicken deluxe, no lettuce, only 2 tomatoes slices, needed to be 3,... mayonnaise was put on with the spicy chicken sauce, which does not come that way, buns overcooked and chewy. 2 Big Mac, nolettuce or Mac sauce or pickles., Tried to call the store but only a fax machine came on. Guess they are tired of peoplecalling. If I could have given 0 stars I would have Read more