Reviews for Subway in Benton Harbor, MI
Absolutely horrible customer service!!!!!!!!! I would never go there again!!!!!!!!! Just as bad or worse than the last owner I... would like to speak to whoever it is because he needs to hire new managers to take care of his place and they need respect forthe customers and his place of business!!!!! Read more
I looked at the online hours and the hours on the paper and it said they closed at 10. my friend and i pulled up at about 9:40... and as we were walking to go inside they ran to go close the door on us and started laughing in our faces. THIS PLACE ISHORRIBLE DONT GO Read more
Well please don't waste your time to go here. They're NOT clean! one employee was coughing his lungs out before making my... sandwich and didn't wash his hands or anything. Then the manager started to make someone else sandwich and reached over mysandwich twice to get something. VERY Disgusting! They only use ONE pair of gloves. Touch everything in the store then come backwith the same pair of gloves to make your sandwich.... PLEASE DONT GO THERE! Read more
I eat subway regularly. First time I've been to this location and it'll be the last. I was the only customer in the store. I got... 2 footlongs and it literally took her 20 minutes to make my 2 footlongs. I've been to other locations with 5 customers in frontof me and it didn't take 20 minutes. I don't think she could've worked any slower. 2 of the employees weren't even helping thegirl making sandwiches. They were just chit chatting while sitting in the booths. Management needs to step in and motivate theseemployees, but chances are, they're just as motivated. This is not good customer service . If you're passing through cause yousaw the sign on the highway, take the extra 5 minutes to drive to the Stevensville location. You're experience will be waybetter Read more
If you are a person of any understanding at all do not ever go here. You will be lucky to leave in one piece. Employees are... combative and no manager to controle them. They took our money but wouldn't make us our food. I wonder why. Had to stop paymentthrough our bank. Read more
Never in my life have I touched a cup and lid as sticky as the ones they gave me. When the worker saw the 'mysterious black... sticky stuff" on the edge of the lid, she proceeded to wipe it on her uniform and deemed it clean. There were flakes ofsomething all over the inside of cup. Next time just give your customer a new cup and lid, that was absolutely disgusting towatch. Not coming back Read more
I?m not one to leave negative reviews, as I?ve worked in the food industry a long time and understand stuff can happen. I draw... the line at having a worker stand there and brag about how drunk she got the night before, how she hit someone while drivingdrunk and ended up in the hospital as well as going to jail. There was also moldy mozzarella cheese sitting out. I don?t evencare about the moldy cheese. Bragging about almost killing someone? Definitely taking my business to the Walmart Subway. Read more
Made online delivery order because my wife and I are seniors and sick. Wrong sandwich and they wanted us to bring sandwich to... them. Or NOTHING would be done. So never Subway again Jimmy John's is my new sub shop. Read more