Reviews for Marco's Pizza in Berea, OH
Order often and always fresh and fast. Tonight there was an error. When I called it was fixed right away with no issues. We love... this Marcos! Read more
Really gone downhill in quality and customer service since Heather the GM took over. Unpleasant experience after unpleasant... experience, I won?t be back at this location. Marcos on Smith Rd is much better ?? Read more
I usually had a decent experience with Marco's Pizza in other areas, but when I had ordered an XL deluxe which only half has the... sausage and the other half has the mushrooms, they put mushrooms on the whole thing. I called and they apologized and saidthey'd fix it so I offered to pick it up, I should've checked before I left so it is my own fault, but they put the mushroomsand sausage on the same side with an entire pizzas worth of mushroom burried under the sausages, so basically half of each pizzagot thrown out due to allergies... will not be ordering again... Read more
I?m changing my review because they hired better employees and finally, I get my pizza sauce fresh with my order of cheese... bread. Excellent service now! It?s amazing when you get the right people working there. Thank you. Read more
Disaster tonight . March 8 th 2022 was the fundraiser for Falls LennoX ECC school PTA . . After waiting 2 hrs past my pickup... delivery time I canceled . At least 2 dozen other families canceled before me . Complete disaster . I haven?t had Marcos pizzain at least 10 yrs. And It will be at least another 10 years before I make this mistake again . I was just trying to help raisemoney for the PTA . But they are a disaster in Berea . They even ran out of pizza dough . I felt bad for the employees . Butthe owners fumbled this BIG TIME !!!? Read more
I have always been a fan of Marco's. And this particular location has to be top of my list going forward. Ordered their two... topping special just few minutes before they close. They still took the order and served with a smile. Don't even get me startedon the generous veggie toppings they use. Haven't seen like that from any chain stores. Made my night and can't appreciateenough!! Read more
Besides making and delivering pizza their only job is to make sure the order is correct. The last few times we have ordered the... pizza was incorrect and looked extremely old. Here are two pictures for comparison. the first pizza that was delivered and thereplacement. The second picture is a pizza we just received after ordering a large thin crust extra cheese pizza. It might betime to find a new delivery company Read more
Every single time I order from this marcos I ask for extra garlic sauce cups and they don't bring me any. This order I ordered... garlic bread and 2 pizzas with 5 extra cups of garlic sauce, usually a garlic sauce comes with the cheesy bread but this marcostook the sauce out of the cheesy bread and didn't give me a single one. The past 4 times I've ordered from there they have givenme none and I've had to drive up there after getting my delivery and come home to a cold pizza because they don't know how toput sauce in the box or check orders before they leave the store. Terrible employees and service every single time! Read more