Reviews for Romeo's Pizza in Berea, OH
Ordered pizza and they said it would be 20 minutes. I got there in 15 and paid. 40 minutes later they still had not started it.... They kept saying it would be just another minute but they never even made it. Not overly busy. Read more
I work in the building behind you guys and I love ordering the deluxe pizza for lunch. Perfectly cooked every.single.time. The... staff is always very friendly and attentive. I appreciate the hard work! Read more
I went there on Monday 7-18-22 I ordered 2 pizzas and guy that rang me out was so polite and helpful. He went out of his way to... make sure everything was right. The food was great as well thanks again Tim! Read more
Love this pizza! Rodeos has a great menu with decent prices! I never had to wait too long for my order which is great.... I... would rate Roeos 1 of best chain pizza spots with carryout. Read more
The service here is terrible as of late. These college kids are getting out of hand! We called on a Saturday evening 2 hrs... before closing, they were fully staffed, the girl that answered was speaking completely unprofessional on the phone while we?retrying to order - doesn?t ask for a name, address, form of payment and just sounds plain rude but she did say it would be anhour and then hangs up. My husband drove there himself right after and witnessed a girl eating while making somebody?s sandwich,the delivery guy leaving with 1 order (we were told it would be an hour to deliver our order before she hung up and we?reliterally around the corner) and all of the rest of the staff just having the time of their life congregating in the back whilemy husband - a customer that always tips well was intruding on their time ????. Needless to say my husband was back with thefood in less than 15 minutes but that?s probably the last time we?re ordering from here. This place clearly needs to be auditedASAP. Read more
Ordered 2 pizzas for delivery. was supposed to take 55 minutes. After a full hour, received a message that it would be ANOTHER... 45 minutes until our pizza arrived. Called to cancel and was told by the manager that it was being delivered by Door Dash, whichwe did NOT order, because they only have 1 driver and they have 30 orders on the board. So with only one driver they have noproblem making 30 customers wait??? What happened to customer service? Never again. Read more
I wanted to try something different....got the NY White pizza, added chicken. It was good, but next time I'd either do extra... sauce or an Alfredo sauce instead, needed more sauce!! Read more
Best pizza I have ever had absolutely incredible, Italian bread not much taste but the pizza ????