Reviews for Pizza Hut in Berkeley, IL
I ordered extra cheese on the pizza. It didn?t have extra cheese at all. I won?t order again. $30 for a pizza, fries and... delivery is a joke. Especially when I doesn?t come the way I wanted it, paid extra for it, etc. Read more
Delivery driver left my pizza outside in the ground in the rain without ringing the bell! Forget items which were ordered. 1... CORRECTLY cooked pizza and 1 undercooked pizza. Lousy, lousy experience with this location. Read more
The order I received was incorrect as the side was not what I purchased. The store was out of 2 liters so instead I received... three 20oz bottles. The pizza did not appear to include extra cheese (paid for) and was poorly sliced. Read more
I came here a couple years ago & the customer service was terrible, so I simple stopped circulating my money there. But because... of the beyond meat special Pizza Hut has going , I tried them again today. But today was different because the cashier Kobe wasso helpful & patient with me I feel like he should get promoted to being a manager. Because of his great customer service, I?llbe back in a couple of weeks! Read more
received 2 burned Pizza's, and a wrong pizza. When asked for a refund as i returned the pizza was told i would get a call from... the RGM which s a dumb name for Store Manager. I called and was offered store credit +10 or my order made again. This wasnt thefirst flop from this location but it will be the last. Refused to refund 2 days in a row. Its a franchise so really what shouldanyone expect. Read more
This place will make you wait extra long even after you?ve ordered over twenty minutes ago. I had to ask for someone else?s... pizza and for my own. Hers ended up being in the oven and they didn?t realize it. They take your money and don?t tell you howlong the wait is. It?s terrible customer service. I?d never recommend this place to anyone. Stay far away from this Pizza Hut. Read more
I ordered food at 7:40pm and the website said to expect it around 8:30, which was fine with me. An employee called me at 8:45 to... inform me that there was an issue but my food will arrive shortly. 9:30-I call about my order, since its almost been TWO HOURSafter placing my order and 45minutes since I was last contacted. I wasn't all too happy and I just cancelled my order, for whichI received "Thank you ma'am, have a good night." That was the icing on the cake for me. I'll never order from here again. Read more
Marquetta, SUCH an amazing woman! had a snafoo with doordash (they?re not fun in this situation. got rung around more than... THRICE times. but Marquetta was like ?naw, customer first, door dash i?ll deal with.? great service, outcome, and just a truetreat and a treasure! Read more