Reviews for Dunkin' in Berlin, CT
For some reason, every time I come to this dunkin it always takes so long to get my order. I go to a number of dunkins and this... one by far has the slowest service? Read more
The staff at Dunkin nice they take ur order ur in & out I like that. the inside is immaculate. They deserve all 5 stars.
Not bad, they always forget my ketchup, Every time. & the hashbrowns are always stuck together now, like the mini hashbrowns are... one giant clump. I've been able to get one single one off a couple times maybe lol. Other than that, employees are okay & restof food has been okay. Read more
Awful experience! Waited at the drive through for the longest! Only one car in front of us. Once we finally drove up, waited... again before someone spoke. And then my bf repeated that 1 drink order 3 times! He asked for French vanilla swirl iced coffeewith just cream. Had to repeat 3 times!!! Then when we got the drink, it had sugar at the bottom! The coffee looked like closerto milk. Just such a bad service in this dunkin. I wouldn't go back! Read more
Got a coffee, bagel and 2 bacon egg and cheese wraps. Coffee and wraps were OK but I ordered the bagel double toasted... It... came out white as a ghost and doughy. I used to work at this location and I see nothing has changed in standards. Whoever iscooking your bagels in the morning does NOT care. Read more
Truly the worst dunkin I've ever had the displeasure of visiting. Every time I've gone I spend 15 minutes MINIMUM in the drive... thru for a simple coffee. Even when there is only one car ahead of me. Go to the one up the road at the mobil. Read more
Giving it 1 star because I have to choose one. Horrible service 25 mins in drive through for the guy taking order to be rude he... made us wait to take our order because as we repeated it 3 times he still didn?t understand us (plain sausage and cheese) hethen hands us hard crossiants cold cheese and mind your someone else came to window to give us our drinks which we waitedanother 5 mins for a coffee and a water. Worse service ever very disappointed they need more help and better management onsite. Read more
Worst Dunkin around. Slow drive through ever.