Reviews for Dunkin' in Berlin, CT
I did love it I have to change this review. The young ladies early in the morning are quite rude they don't say anything to you... at all definitely not you're welcome or thank you. Now two bacon egg and cheese with no bacon I mean this is no BS the piece ofbacon on there was smaller than my pinky finger on both sandwiches and there was only one. When you pay $5 for a sandwich andyou don't get the most expensive part of the sandwich it's not worth it. I think whoever owns this place needs to run theiremployees through a little customer service training. Read more
Was told I was "taking too long to order" when I'd been standing there for less than a minute. It wasn't even my fault as I... assume the person at the register is new and was struggling w finding an item, which I absolutely get since I also worked at adunkin, but I didn't see a reason for the comment or the attitude Read more
Someone needs to tell the staff they're not doing customers a favor by waiting on them. A friendly smile wouldn't hurt either.... Go down the street to Switches to get better coffee AND service. Read more
The food is great and always warm. And the coffee is great when done right. I did pick up a matcha today and unfortunately they... packed it with so much ice I couldn't even get a straw in. Finally I got home and took ice out to not just have cubes but awhole block of ice. In the picture it was a hour later and still filled to the top. Read more
I love going to this Dunkin they always know exactly how to make my coffee I?ve been a regular there and they know how to make... my coffee before I even come up to the register they were very good oriented and great with people and their awesome group ofgirls and now that?s what you call a Dunkin Experience Read more
Loved the friendly service! They had two people working and I can tell they worked hard and cared about the customers! Great... experience! Read more
It's mostly OK. This Dunkin is on the smaller side. Only 1 handicapped parking space,steep 2 steps to get on the walkway to the... entrance,makes it difficult for those that use a cane and or that can't walk to well. The handicapped space was taken over by acorvette with no handicapped tag. Thank you young man,someday you will get old and may not walk to well. The bagel I had wasfresh and the coffee excellent as always. Staff are hurried but still pleasant to customers. I will return, but only to use thedrive thru. The larger Dunkin is much more senior friendly. Read more
This store is always nice and clean and the service and crew is amazing this is my go to store since I know my order will always... be correct since i don't trust dirty restaurants this one's always a no brainer Read more