Reviews for McDonald's in Berlin, CT
The service was fast, but sacrificed the quality. They forgot 2 of our burgers that we then had to go back & ask for. When we... got home & opened my daughters happy meal, there was no burger in it. The fries in her happy meal only had about 7 or 8 fries,and overall the fries & nuggets in mine & my husband?s meal tasted old. We didn?t get our sauces for the nuggets and the drinkswere about 3/4 full. Many times they forget the drink for the happy meal we order, or the fries for everyone. This location hasbeen lacking in overall good quality. Speed shouldn?t come at the cost of making sure the order is at least complete. Read more
I never really have a problem with this store ?? everything always comes out good and in orderly fashion
Went to drive thru I asked for 2 sausage McMuffin and a lemonade and 2 hash browns. When I got to paying and getting the food i... seen they gave me a sausage egg McMuffin that?s not what I ordered so I went back around to tell them the manager there was ashort girl she looks young we told her that it was a sausage McMuffin she told us to pull up that was at 6:12 we pulled up, wewere waiting until 6:28 were like okay she?s taking care of everyone else and not us it already passed 16 min waiting for just 2sausage McMuffin and the money we went back and she forgot all about us. Wow just ridiculous this McDonald?s Read more
Why has the price of food gone up and the value down I always seem to be disappointed when I ho here now food not fresh or... service nit right Read more
my apples in my happy meal were freaking open and it was obvious it was not by accident. Bag was obviously open by someone and... eaten. Also the mcflurry wasn't even filled right but it was rush hour so I don't mind Nasty bro Read more
It's McDonald's, typical fast service and clean restaurant as always. Plenty of handicapped parking near an entrance... door. Excellent seating in the entire restaurant. Friendly service all the time. Tables and floors constantly being clean. It'sthe go to place for fast food. Absolutely no complaints here. Read more
This is a very good McD's. The food is always freshly made and hot. I don't like the Shamrock shakes anymore though, I don't... know why they changed shakes overall, they used to be a lot better back in the day. Update 8-21-19: I love the new doubledrive-thru and the remodel came out nice. I did go the other night to get a few hot fudge sundaes and wasn't too happy withthem. They didn't even fill them to the top edge of the cup ?. 3.18.22 Update Line was super long at the double drive through soI went in figured it would be faster, No it wasn't. I only ordered a hotfudge sundae and a small mocha frappe and the personwho came in after me got his order before me and the car I was behind in the drive thru was gone for 5 minutes before I got myorder. They said they didnt have sundae cups and had to go get some, 10 minutes to find sundae cups, smh.The manager wasstanding there so I told her what happened she couldn't care less. Then they hand me a sundae with a tiny amount of ice creamand a frappe with chocolate sauce running down the outside of the cup in 3 places. Manager didn't give a sh. This used to be thebest McDonald's around, not anymore changing rating to 2 stars from the original rating. ???? Read more
I mean, it's McDonald's lol... They've got the formula down pretty good.