Reviews for McDonald's in Berlin, MD
Food was not hot or fresh. Came to get Halloween bucket happy meals. Time through the drive thru was fast, but probably because... they didnt cook the food fresh. Disappointing. Friendly staff though. Read more
This place says its open at 6am but every time we try to stop there before work there is a long line. We wait and wait and then... just pull off with many others because no one waited on us. Read more
By far the worst customer service of all McDonald's I have been to. All workers should go into immediate customer service... training. The owner and managers should be ashamed. The food was fine and the order was right but the people made thisexperience horrible. Read more
I truly hate to eat fast food but occasionally my schedule leaves no room to cook. I've only had a couple visits here & the 2... employees I had the pleasure of dealing with were very sweet. I was hot, thirsty & tired but they both were a pleasure to speakwith even tho it was in a few moments. They brighten my day! We should ALL be pleasant people. You never know what impact youhave on someone. Read more
We're from New York on vacation and this Mc Donald experience was the best ever. The manager was super kind and accommodating. ... All employers were beyond pleasant. Wish I could live here. Read more
A hot mess as usual. We waited in a super long line to get cold fries. We ordered chicken nuggets and none of them were in the... boxes. Like the fries most of the food was in the bottom of the bag. Read more
Caramel Machiado was great. They got my order right. If I lived in the area I would?ve definitely come again.
Called ahead to find out their Thanksgiving hours. I was told they were open until 5pm. I showed up with my family at 4:45pm and... the door was locked. The door had a giant sign saying open until 5pm. Went to the drive thru to find it closed. I went back tothe door and saw the crew cleaning up. I tapped on the window and an employee shook their head and mouthed closed. Read more