Reviews for Sonic Drive-In in Bernalillo, NM
I ordered mozzarella sticks and a large limeade slush. The mozzarella sticks were hot when I received them and the slush had... enough flavoring in it. Wonderful, speedy service. Read more
Didn't receive any condiments we ordered. The dr peppers tasted like water. And it took forever. Not sure why the stalls are all... closed but only had drive through. Didn't have the best customer service either. Read more
Don't stop at this Sonic. My parents stopped there on the evening of 9/13/2022. My mom ordered a footlong chili dog & bit into... something that looks & feels like a tooth. The staff & manager on duty did nothing. They treated my parents as if they werelying. The manager inspected the tooth & then proceeded to drop it on the ground trying to get rid of the proof. They ignored myparents when they requested a refund. My dad picked up the tooth & showed it to me. What happened to customer service? Read more
3pm Friday afternoon and they only have the drive thru open?? Everything else is blocked off. The drive thru line was insanely... long. Took my business elsewhere. This sonic needs better management for sure. Needs to be staffed to handle your busy times andthe amount of customers you're gonna have. Terrible. Read more
Food is good. Staff is horrible. No signage on car stalls but they don't service stalls. Drive thru only. Used app and checked... in online. Entered stall number and sat there for 25 minutes. Pressed the red button several times. Finally someone answered andsaid I needed to use drive thru. Anoyher 10 minutes and I get my food, ice cream was already melted as it had been sitting inthier counter since I checked in more than a half hour before. No manager available to talk to. Blue haired girl told me Icould come back in a couple days when the manager would be available. Read more
Don?t waste your time or money stopping at this location. I get it that business has slowed due to the pandemic but it?s not... hard to take a order and actually make it correct. The employees have a bad attitudes and not very helpful, very unprofessional.The food is made sloppy and very over salted. Oh yeah, be sure to check your food and drinks because if you tell them your orderisn?t right, they?ll make it sloppy and not so tasty. Read more
Ordered in the app and paid for because drinks atlre always 50% off and I was 8 mins early and only waited 2 mins from checking... into the stall and telling them I was here and with only 1 person serving the other 12 vehicles I have him over 100% Tip! Read more
It?s been 3 years. All the other Sonic Drive-ins have reopened as a drive-in for over a year. This is the only location that... doesn?t let you park and order. Read more