Reviews for Casey's in Berryville, AK
We go there every day for a coke slushie lol it's our weakness lol
The employees were very helpful and very friendly! I had a LG pizza and it was delicious ???? The girl made it Perfect
My disabled sister ordered a pizza and a few snacks and drinks to be delivered to our house. Admittedly, the roads were bad and... a little slick in places, so when they told us it would be over an hour before they could deliver our food, we were more thancontent to wait. However, it was delivered to the wrong house. When called, they told my sister she could walk over and getit. When she called to say she couldn't, that she wanted a refund, she was told they couldn't give her one. We had to try towalk down to the house where they left the food, and make 2 trips back and forth to get it home. Then we didn't get the pizzawe ordered, nor did we get all the snacks she ordered and paid for. I am absolutely THRU with Casey's, and I discourage anyoneelse to go there for food or service!!! Read more
We put in an order for food to pick up on the app, and when we arrived to pick it up the clerk on shift, I believe her name was... Ashley, apologized and said that their kitchen worker had walked out on them and quit right around the time the order wasplaced. She said that the manager, Patrick, was on his way to make our order for us and she was very apologetic. She was sosweet and I felt so bad! When the manager got there I was worried he?d be upset that he had to come in and deal with a workerquitting on him like that but he was very positive, kind, and he took great care of us. He comped our drinks and snacks and thefood he made was great. The wait was not even that bad, all things considered. I have had longer waits and worse customerservice at real restaurants. Maybe next time I will call to order and make sure they have enough staff instead of going on theapp. Thank you so much to Ashley and Patrick for being so accommodating! Read more
Place is ok to stop & get gas at the pump (hate that the pump asks you 15 questions before you can fuel up tho) and they can... never keep competent staff working here when it needs it. Main ponytail girl here never wears work attire and is only seenworking when it starts to get slammed. Read more
This place only gets 2 stars because it is open early in the mornings. I've watched the blonde kid from the food kiosk yell at a... customer, "No mask, no service!" From less than 5 feet away from the customer's ear loud enough to call hearing damage. And thenext day no one is being yelled at. One of the female cashiers can't mind her own business. If you go to the other register, sheinterrupts your interactions with that cashier. Highly rude people here. Read more
The store is nice enough, but the employee working the food counter where you can get subs, pizza, and other offerings leaves a... lot to be desired. The people who work making food also stock cold sandwiches in a deli case. I wanted an egg salad croissant,but the only one left was a smashed mess, so I asked if they had any more. I was directed to the food counter and asked there,and the woman seemed put out and declared that she "couldn't put anything extra on it." I said no problem. Then she said I haveto make sure this pizza doesn't burn. I said no problem again. I went to the main counter to pay and get a couple of scratchers,thinking that would give the woman behind the food counter time to pull her pizza out. When I got back over there, she justlooked at me sullenly and started putting together pizzas and whatever and basically ignored me for about ten more minutes.Finally, she pulled egg salad from somewhere, pulled out a croissant, slapped it together, and pushed it toward me. I tried tobe friendly and asked if she had to work alone today. Yeah, she said. No attempt at friendliness or even a polite response like,sorry for the wait either while I waiting for after. No explanation why I had to wait so long while she did what she felt likedoing before taking the whole 20 seconds it took her to make me an egg salad sandwich. I'd normally think, well maybe she'sdepressed or whatever, but she was fine and friendly to her friend who she had time to ask, guess who I'm dating now and thenshare the details. I like this Casey's, but it seems a poor choice to employ someone who can't even pretend to care about or bebothered by about actual customers. Still, I managed a "have a nice day." No acknowledgment other than a slightly annoyed look,as though I spoken to her in a foreign language. Ugh. Read more
Was clearly charged double for an order!(Sent corporate pictures of receipt and bank statement)2 pizzas and two pork tenderloin... sandwiches don't cost 100.00 dollars.! Tried repeatedly to be refunded for the over charge and to no avail!!! Horrible customerservice called the store 15 minutes later was told to call back 30 minutes later so I did was told the only thing they could dowas give me a free pizza...why not replace the money you stole!!!!! Read more