Reviews for Papa Johns Pizza in Berwyn, PA
So I am a doordash driver. I am writing this review after 7 pick ups before someone thinks its a one time thing. It's not I... come here everyday for orders. And everyday there is some type of issue. Either the staff are rude or to busy for customers.Today I came I'm waited a whole 13 mins before I spoke up and asked will someone help me. This store is horrible. I suggesteveryone go to Venice pizza or season's pizza down the road. If no stars was an option they would get it. Read more
Was placing a order literally reading the menu items off the menu I wanted & was told that I couldn?t get it @ that price cause... it wasn?t for that location but it was on their menu ??????????? Read more
Ordered pizza, got the wrong crust by accident, called the store and owner resolved it for me within 10 minutes, although they... were about to close, thats a great way to carry business! Thank you! Read more
Replace the order for pickup we got there and never even existed I don't know if they're short-handed short staff but the... professionalism needs to be worked on a little bit Read more
Actually 0 stars. Ordered a pizza and paid with a credit card When pizza arrived at my son's school driver asked for full... payment and did not leave pizza. When I called the store I was told that the mistake would be corrected .When it was not Icalled a third time. I was told that the order had come through as a cash order on their end and I would need to contact PapaJohn's even though I had placed the order directly with the store. I then heard yelling in the background and was hung up on.When I checked my credit card activity my card had been charged then the charge canceled. Read more
This Papa John?s is the BEST one in a 20 min radius! Great customer service, they packed both boxes properly w/the seals, and... the food is amazing! All the workers were also wearing masks which was appreciated. I drove outta my way specifically to go tothis location as I have had bad experiences with the other locations. Now I will continue to do so anytime I?m in the mood forpizza. Awesome job, you made my night! Read more
Best pizza quality I would say compared to any other big chains. I love the pickled jalapeno that is given on the side with the... garlic butter. On top of that they have great deals with unlimited toppings and the pizzas are so fresh and well made that youcannot stop eating. People on the phone are friendly and helpful and they explain you whatever is asked. Read more
This has to be the worst place I have been to in my life. I went here to get food after I ordered the day before. They... canceled the first order and didn't tell me. Next day as I sit there a delivery guy enters and stands for about 10 minutes. Hethen asks can someone help me please I'm picking am order up. They said clearly they didn't care and he could sit. I have neverheard a customer spoken to in this way. He then got upset asked to speak to the manager. The older gentleman said no ncamvelyour order and leave. The driver then tried explaing I guess he loses money and so forth if he just cancels and the employees atthis point start both telling him they could care less about his order. I personally will never go to another papa johns storeafter seeing how they treat me a customer and a delivery man. Shame on papa johns for having no insight. When I calledcorporate they told me nothing they can do sorry it's independently owned. Papa johns has gone down the tube. Read more