Reviews for Marco's Pizza in Bessemer, AL
Pizza is amazing but the service sucks. They let me wait in the lobby an hour and 15 without telling me my pizza was ready. I... was sitting right in full view. Who trained these people? I've places to go Read more
I'd give less if I could. Put in an online order at 6:50pm, says ready at 7:22pm. Haha, nope or at least I'll never know. Stood... in line to just pick it up. Finally made it to the front of the line and someone random asked me "pick up or order?" I said pickup, it was an online order. 30 minutes later and not one of the 7 employees acknowledged me, which is somewhat irritating especially after people ordered food while I was in line awaiting to pick up our order. I'd understand if the order wascomplex, but wings and a pepperoni isn't a game changer. Read more
Seriously this is just unacceptable. I placed an order at 6:32 only for it to get here a 7:52 and the pizza is wrong. I called... the store and it rung for literally 6 minutes to no avail?I just hung up. I?ve never written a review for this place because Ilet it all slide, but they never answer the phones and on this order I?ve had enough! You?ve lost me as a customer. Read more
This is some horrible tasting pizza, thought if I got garlic butter sauce it would taste better but I was wrong. Couldn't taste... any garlic on the pizza nor on the cheesy bread. That's my last time eating at this place. Read more
Ordered 2 hours ago online because obviously there phones don?t work. Still don?t have an order. App shows they are still... preparing. Read more
Food was made hot and fresh and tasted great. They were really busy with delivery orders but that didn't compromise the quality... of the food. Read more
This place had started to deteriorate in quality recently. The pizzas have been mostly crust recently and my order has been... wrong a couple of times. Still the best option in the immediate area. I hope something better comes along soon, but I doubt it. Read more
Placed a online order and I?m still waiting on someone to come to the phone 30 mins later!!! I want my order cancelled!! Worst... customer service I?ve ever seen! Like the pizza but isn?t worth this! Read more