Reviews for Charleys Cheesesteaks in Bethesda, MD
They were really rude to me?. The cook AND the cashier. Not to mention, I said no lettuce and no tomato and it was on my... sandwich anyway. Won?t come back. Read more
Excellent service, even with long lines. Food was delicious. They provided plenty of napkins & ketchup; a rarity in these high... inflation days. 100% satisfied. Highly recommend! Read more
so,I dont like this food myself but my son likes it. We go to montgomery mall in maryland from time to time. the staff there are... hispanic and dont speak a word in English. when you say something they try to pretend they understand and say something underthe mask which is i guarantee is not English. When i politely ask them to repeat, they do the same and you cant understandthem.so frustrating. Specially in an affluent location. every time i go there, they mess up the food, their manager short guy,is the worse. he thinks he is God there. one time i asked for catchup and he continued to just ignore me. i guess that was toomany catchups for one sandwitch. it seems also phily knowingly has hired people that dont have work permit and not only thatthe type that is rude and unprofessional and probably dangerous like their manger the short fellow which seems to be on theaggressive side. The company knows about Montgomery mall location issues but i guess cant hire good workers. beside the food isalways getting messed up and one simple request for cachtup or soda is responded by total rudness. who wants to eat in a placelike this. Read more
Charley?s is in the Westlake mall. Service here was fast. Long lines which tells me food here is good. I got a regular... cheesesteak with banana peppers. Definitely a good sub spot. Read more
I went to Charley's for lunch order a steak and cheese for 799 with discount and I was charged the 799 plus 1835 and they said... they dnt see the 1835 talk to ur back but if u didn't see it why it come out of pending so I advise everyone to check therestatements because u could be being double charge and dnt no it they was rude didn't want to give corporate number said look itup very poor customer service skill and they need someone that can speak English it hard trying to talk wen they dnt understand Read more
I was at the mall and came here for an order of cheese & bacon fries because I wanted a snack, not a full meal. I really liked... Charley?s last time I went, which was at Arundel Mills Mall. But this time?s been a huge disappointment. I should?ve gotten thecheese fries only because the bacon was really soft, as if it was boiled instead of fried. The blueberry lemonade is stilldelicious though ???????? Read more
This place is Great. Steak and chicken options for subs. The sub rolls are really good and you can pick from three sizes;... small, medium, and large. This is one of the busiest places in the food court. I noticed several people in line in front of meordered flavored lemonade drinks. The fries are good too. They are thicker than regular french fries but not as thick astraditional steak fries. Seating is shared with the rest of the food court. Read more
Terrible customer service, my whole order was wrong, from the sandwich to the drink, I said buffalo chicken sandwich, somehow... ended up with old skool, from Orange Fanta to Hi-C juice, the "cheese" fries came with no cheese, and The order number wasright, it wasn't another customers order. Won't be coming back to this location. Don't bother going.???????? Read more