Reviews for Chipotle Mexican Grill in Beverly, MA
We are from Ohio. Traveled all day and just wanted to get something quick. This is by far the worst Chipotle I've ever been to.... First they asked my wife what kind of meat she wanted for her bowl. She said chicken. The young man replies I'm sorry we don'thave chicken right now. Well what the h$!! Did you ask what kind of meat? There were already 4 people waiting for food. One guysaid he had been waiting for 40 minutes. My steak was cold and under cooked. Rice was over cooked. No sour cream. Foodeverywhere on the floor, counter and around the register. Every table was covered with food. No ice in the ice machine. Nostraws. Soda was flat. Absolutely the worst experience at any restaurant not just Chipotle. Absolutely disgusting. Pretty muchthrew $28 out the window since we couldn't even eat the nasty food. There should be an option for ZERO stars Read more
Honestly, disgusting. I have been to this chipotle on multiple occasions and every time it got worse. Today, steak was dry, rice... was hard, and I?m soo happy I paid $4 the RATION of guac I got. Also paid for extra chicken and got NONE. The place is rancidand they rip you off. This location is a disgrace to chipotle. Read more
This places has one of the worst customers services and clean place. Employees are in the back listening to music and eating... food. There was a long line and the buen the food. The make people wait in the line for more than 30 min. Read more
Like many other people who have left reviews, I ordered online just to find a note on the door saying they closed at 2pm on a... Saturday due to lack of staff. It looks like they can barely even keep the place open, let alone serve decent food. At thispoint i think customers, management and chipotle corporate would all be better off if this location closed. This location aloneis hurting brand integrity for this area. Close down and open and better one somewhere else on the North Shore Read more
This is seriously the worst chipotle I?ve ever been to. If you can even manage to find a time when they are open the bowls... usually look like this. Not worth the money! Read more
This Chipotle continually reinforces its position as the worst Chipotle I've been to in my entire life. Every couple of months I... start to forget my previous experience and decide to try it again but this last (and final) visit really cemented its positionat the bottom of the barrel. We placed an order through the app, were told it would be ready in 15 minutes, and once we arrivedat the store the staff informed us there was an hour and a half delay in online pick up orders. By the time we got our food, thestore was out of pretty much everything but slightly uncooked rice, beans and salsa. I'd recommend this place to anyone thatisn't really that hungry, has some money to burn and over an hour to kill! Read more
Had made a Uber eats order and they messed up the whole order. My steak bowl was Shredded pork. I asked for no beans or rice,... the whole bowl was beans and rice and they added a unholy amount of sour Cream. I even had Queso in my bowl and I didn?t evenask for that. How do you get a whole bowl wrong? Chipotle, why have you become the Spirit airlines of fast food. You use to rockaround Whole Foods and Trader Joe?s. How have you fallen from grace. Read more
I used to frequent this place then a few years ago it got really bad. Figured, it's been about 18 months let's see if they've... figured their stuff out...... Nope exact same issues as before. Missing ingredients no guac or salsa...at all!?, 40 minuteslate. Ha ha the bag of chips has like 9 chips in it. Order something for 1pm. Don't expect to see it until 1:45pm. Constantly missing ingredients, don't order drinks if you're getting delivery they won't include it. The location at the mallor swampscott is much better. Look it's chipotle... The bar is already kinda low. But this place is the worst one I've everbeen to by far and it's been this way for nearly 2 years. I'll try it again in 2 more years. Hopefully someone else hasbought this franchise by then. Read more