Reviews for Dunkin' in Beverly, MA
This location used to be so fast up until about a week ago. Not sure what happened. Today marks the 5th day in a row where I?ve... been in the incredibly long drive thru line for well over 20 minutes. Incredibly frustrating as I waste my entire morning breakwaiting in a line. Read more
So frustrated. First it was the drive thru closed early every day. Now you can not get served inside counter is closed. What is... the sense of being even open!!!!!! I walk every morning to my neighborhood dunks. Get there and no counter service. Starbuckshas me as a customer now. Read more
Guys, it's a Dunkin Donuts in a gas station. You guys act like you got sneezed on because someone didn't make your coffee with 3... instead of 2 sugars. But they do have this guy there who doesn't know that bacon egg and cheese is supposed to include an egg.It's been about 8 times so I'm finally going to say something. Read more
Horrible customer service. The assistant manager was not on the floor when asking to speak with the manager to file a complaint.... One of the employees was extremely confrontiontal. The whole issues sparked from me asking how long the donuts have been out.Unacceptable. These were like children running wild with their parents were away. I expect more from Beverly. Read more
I'm not sure of the guys name, but this guy has been getting ruder and ruder every day. The last time I went I went in I... ordered one coffee he walked away to make it and asked "is that it?" I said "no there will be a couple more" he groaned fullout not even trying to hide it GROANED at having to make more than one coffee. This is not the first time he has been rude butI won't be going back to this one. Read more
Went this morning had mad experience!! Got few coffees 1 of the coffee wasn't close all the way end spilling all over my front... seat in my new car! Went back to talk to someone guess didn't help even better the girl in the front she was being so rude shewas like next to the next person like she didn't care! She give me new hot chocolate though I spill but it was my hot coffee wasso piss she didn't care how feel when she give me the drink she was like next again!!! Read more
Went on xmas morning at 933 am. Waited a few minutes to get to the counter. The new employee FRANK made me my coffee and he made... my regular during the morning rush and I am happy to report that the coffee was made perfect and worth the wait....thanks foropening and hiring a quality person..... Read more
I do love a fluffy pumpkin donut!