Reviews for Shell in Big Rapids, MI
I would never purchase a monthly car wash package from here. The car wash is never working and twice now when I was inside it... while running it stopped working. Read more
You may want retrain your staff in a few things. We just moved back to the area so our out of state licenses is stapled to... paperwork from Secretary if State, stating that it is a temporary driver's license. The cashier would not accept it and rippedthe paperwork from the license stating that it was "corporate policy" to bit accept it as proof of ID. So it's corporate policynot to accept official paperwork from the state??? Do better! Read more
This is the only business in the Big Rapids area that does not give you change back from your purchases. They are STEALING from... you. Adds up over the course of a week, month. Do not do business here. Read more
Great gas station. Awful car wash. While the lights are pretty the wash is trash. After 2 $9 "best" washes my suburbans rims and... back window still had a film of dirt. Save your money and go across town to the soft cloth hands free is not worth it Read more
Stopped to quick get gas & use the restroom & I was honestly surprised! Cleanest and best smelling gas station bathroom I?ve... been at lol... I?m very particular and it surpassed my expectations 100% Read more
Good news: they have a Jimmy John?s and car wash. Bad news: slowest car wash ever. I?ve been waiting 45 minutes and there were... only 8-10 cars in line front of me. I?m finally second in line :( Read more
Very clean inside and out. Up to date. The gas station portion customer service is not good. And if your card's chip doesn't... work, prepare to use the atm because there is no "swipe option". I have literally gone just about every other place in bigrapids and had no problems other than insert three times THEN swipe. Apparently this isn't a thing at this has station... Read more
I usually use Speedway. They was so busy so I went to Shell and gas was 6 cents cheaper. Yes I'm a cigarette smoker long as you... got there card you can get them cheaper than most places. Shell does not have hot coffee though. Or different types of hot foodlike Speedway but that's OK. Really nice people work at Shell. Read more