Reviews for McDonald's in Billerica, MA
I ordered a spicy chicken sandwich through the mobile app and they totally gave me a nasty chicken sandwich with meyo instead of... the spicy sauce. Terrible place Read more
DON?T let your child work here!! My 14 year old has worked here for about 3 months and the manager (Amanda) refuses to schedule... him on the pre arranged days, and because my son can?t work when SHE wants him to work, she bullys him when he is at work. Whenmy son was hired in August, he was told to wear black pants with his McD?s shirt, which he does, but Amanda wears black LEGGINGSand yells at my son to wear jeans - she claims that managers can wear whatever they want. She never trained him to work the backwindow and because she wanted to bust his chops, she put him back there and then screamed at him when the car line got backedup! What did she expect if he was never trained and had to wing it alone??? Those are only a few examples of this type ofbehavior towards a minor from this ?manager?. Amanda is unprofessional, immature and completely unable to understand that my sonis 14 years old, doesn?t have a driver?s license and can only work a fixed schedule that allows me to drive him when I?m notworking. When I?ve gone in to discuss this, she?s blatantly rude and disrespectful. How she made it to a managerial position ismind boggling. Read more
Dined in, ordered right away, asked for extra Mac sauce. Sat down to eat. Wasn't given ketchup for fries so I had to go back up,... got lucky, someone was there I could ask for them. Sat back down with my newly acquired packs of ketchup, then my mom who waswith me asks for salt, back up I go, but this time there's nobody there, I waited five minutes for someone when my mom showed upand said never mind, she didn't need salt that bad. Sat back down, investigated my sandwich and found I wasn't given any extraMac sauce. I don't understand why they just can't leave items like ketchup and salt out for customers to get for themselves whenother restaurants do. If you're trying to save a buck then you're going to hurt your business. The food was good but it was notall it could be...for me. Read more
Every time we come here it?s an issue. All these places need to do is to put a little time and effort into making a decent... product. We are paying a premium for these meals and it should reflect in the quality. I Hope everyone have a great rest of yourday. Read more
Fast, friendly service and they always get the order right! Seems this should all be standard for fast food places, but sadly... that is not the case. This McDonald's stands out to me as one of the best. Read more
It's McDonald's. The wait in the drive thru was a little ridiculous, but the staff was friendly. Seemed like they may have been... under-staffed. We got a #1 and it was freshly prepared and hot, so no complaints there. Read more
Horrible service order a large number one and a cheese burger and they made us wait 20 mins in the parking lot before we got our... food because the employees were just standing around talking and messing around not doing anything avoid this McDonald?s at allcost not worth the time and also super rude when you tell them they messed up even when they had 20 mins to do it. Horribleservice will never come back to this store. Read more
Worst service. Didn?t understand space. Asked for simple things. Met at window and she pokes her head out and whispers to me in... my face!. Then tells a guy to come. Idk it was very suspicious and not okay!!!!!!!!!!!!!!! Yup now on Dec 1st! Food is coldorder was incorrect and workers are rude. Idk why they always have an attitude there. Everyone works be kind. I?ve seen peoplein two lines and they ignore the other window hence why people leave Read more