Reviews for Burger King in Birmingham, AL
Do Better Burger King. Whoever owns this store has let it go, big time. The wait is so long?staff are confused about how app... works. The menu is a puzzle! Lots of bulbs, wires and tape..?? Read more
How is this place still open . Not clean restrooms and the food was not burnt but definitely leftover and overdone. Drink... machines didn't work, some very nice lady came by and asked have we ordered which we said yes . So we told her what we orderedand she didn't know we had even placed an order.the tables were dirty at 9 am. Floors were sticky, none of the screens worked sowe had to guess what they served. The lady that took our order was no help. Read more
This is the worst BK I?ve ever gone to. Rarely is the drive thru open. You drive up to the speaker box and wait only for nobody... to ever answer. This has happened NUMEROUS times on different days and different hours of the day. Most recent trip was around6pm on 9/13/22, three cars in the parking lot, lights on, menu lights on and back door open. Waited at the menu box and neverreceived any response so I left. The few times I?ve been able to order, I?ve had to wait 10+ minutes in the drive thru before Ireceived my order. Given that I?ve had more bad experiences then good, I will not be returning to this location. Read more
Falling apart, literally First tried drive thru, every electronic (screen, lights, menu, EVERYTHING) was broken. Waited a few... minutes and never heard anyone on speaker. Went inside. Door handles and windows were disgusting. All but maybe 1 1/2 menuboards (electronic) were broken. Place wasn't that clean either. Quickly looked for a health department rating, but didn't seeone. Didn't trust that the food would be good given the really bad condition of the building. I left without ordering. Read more
I pulled in @ 10am, they had no coffee, the girl @ the window,,she acted like she didnt want to make it, lazy as can be,, she... asked me if I still wanted it. I had a coupon for 2 coffees,, I heard someone coughing bad inside, please check them for healthreasons and working..,, so I waited a while for my food the young boy come out only gave me 2 sandwhiches,, I had to literallygo in to get my food and I used the drive through, ( they gave me no hashbrowns and no coffee, I had to ask them for the creamersugar and stir stick and a carrier and even the boy is lazy.. I'm still here hes been playing outside since I come out to get myfood, he went and got his car across the street, hes been playing in his car since than, it is now 10:55am, I had long enough toeat a sandwich and drink a coffee,, I took a video when I went to go in to get my things and a picture of him playing aroundoutside Read more
Did not answer drive thru had to go inside, no apology, staff was sitting in dinning room, cook only had one glove on, manager... was on her cell phone the whole time. Manager did request fresh fries. Place smelled like burnt grease. Read more
Went to this Burger King for the first time in a long time since they seem to be closed more than they are open. Pulled up to... the drive-thru at approximately 9:30 p.m. and sat behind another car for about 10 minutes before pulling around. I got anemployee's attention at the window and they informed me that they were about to close and we're not taking any orders. I toldthem, The line at the drive-thru was 6 to 8 cars waiting and they were not answering at the order board. Sad to see thislocation, as any other, not having employees to work. Update: went to this location again at about 7:15 p.m. because it wasthe closest location to make a mobile order. We chose dine in as the option and when we arrived we walked into the lobby andwe're told we had to leave because customers were not allowed in the restaurant. We went back outside and drove to thedrive-thru. Then sat at the drive thru order board for over 5 minutes. I gave up and drove to the drive-thru window. We sawseveral employees walking around but could not get their attention. I even blew the car horn. Finally someone made eye contactthrough the window and came to ask what we wanted. I tried to explain as politely as possible what the situation was and that wejust wanted to pick up our mobile orders. It took about 10 more minutes before we finally got our food. The hamburgers were dry,not appealing, all the food was cold. It is sad that they treat customers that way. On top of that, it was one of the nastiestdrive-thrus I have gone to. Read more
If I could give them negative stars, I would! On multiple occasions, they don?t cheese or bacon during breakfast time. Not one... single time have I been there in the morning between the hours of 7 and 10am have they EVER had sweet tea (I?m talking like 10times not 2)! This place is sooooo unbelievably ridiculous! The menu signs in the drive-thru are in shambles. The outside of thebuilding looks rundown. Now the only time I get Burger King is if I go to the one by UAB which is impeccable compared to thistrash of a building. One time, they didn?t have American cheese and they put shredded cheese on the croissant. Corporate needsto come down here and see how disgraceful this location is at representing their brand. Read more