Reviews for Jack's in Birmingham, AL
I went through the drive thru I didn't have any issues. My food was hot and delicious.
The drive thru was the slowest I have ever sat through. It took forever. Then the girl at the drive thru window was not... friendly or apologetic about the wait. I tired the new chicken nuggets to small for the price. Read more
Worst service ever, no receipt, can't even call to complain, stayed in line for 30 minutes, gave me cold burgers, after I pulled... off, no fries in the bag. two fries are missing. But do I want to go back and get them ???? ???? ???? ???? ???? ???? ????. Read more
Jack ?s breakfast 9/27/22 was horrible today eggs was running, contacted the manager was very rude. Had an attitude .
I pulled into the drive through at 9:55pm they took my order, only shakes nothing that had to be cooked, the 1 st gentlemen... made the shakes very liquidly the manger threw them away and made them again, not like sonic, they have homemade shakes, theydip the ice cream out then add a small amount of milk, the ice cream is hard, good workout (forearm). I snapped a picture ofthe ladies ???????? they have the best shakes thank you for your hard work. Read more
I went this morning and asked for large hash browns and they charged me for it but gave me a small. I asked for them to replace... my grits for extra gravy and for extra biscuits for my gravy. I didn't get the extra gravy and now I have too many biscuitsbecause someone messed up my order. I've had no problem with the nightshift crew. Night shift I have never had problems with.Morning shift gets a 1/5 star from me however night shift is a 4/5 star. Read more
It was okay, not as good as the first time I ate one, [(Fultondale location), sandwich was steaming hot & fresh to order], this... one came out in less than two minutes, barely warm, and under sized, I was on time restraints, so I let it go. I went toChalkville location because I was on that side of town, if I ever return to that particular restaurant, I will ask that it bemade fresh. Read more
This was our favorite Jack's but it hasn't been the same after the pandemic. The food is usually good so we keep coming but the... service is almost always bad. And the last 3 times we tried to get a milkshake through the drive-thru we always get some excuseand can't get one. Read more