Reviews for Moe's Southwest Grill in Birmingham, AL
Incredibly disappointing location. Everytime I go they are slow, rude, and the food is always stale. If you do the online order... they almost always mess it up. They really need to make a better effort as this is okay at best. Read more
Food was excellent, people were very nice and polite, and the food was done very fast. Great service and great food, highly... recommended to others. Read more
The food is great, but no matter how many times I order a regular burrito for $8.99, they charge me for a homewrecker.
I give this place one star because not only did I get attitude from the employees, so did this sweet little old man in line. I... wasn?t greeted, I wasn?t even spoken to. Not even a smile. Either they are very unsatisfied with their job and pay, or they justaren?t decent employees. It?s called customer service for a reason. I really hope the employer has core values for them tofollow by. Those are really important. At least clean and set up enough tables for your customers. Read more
I ate here 3 times over a 14 day work trip and I wish I could have came here more often! The stacks were amazing. Friendly... service with great portions. Read more
Food is good. It's the management that's the problem, just like the other reviews state. Never going here again because I was... scammed. I don't know if she did it by mistake or if it was on purpose, but she charged me for 3 tacos, when I only bought one.She put my food in the box, so she should've known. I don't mind donating money to people that need it, but it doesn't feelright to have it stolen from me. Read more
I went during lunch hours, so of course they were busy. The wait was between 6-10 min., but once you get to ordering prices is... very quick. They aren't generous on toppings i asked for peppers about 5 and asked for more, they are not the subway ofburritos. I had an overall good experience. I had the Monday special which was a burrito or bowl for $5.75 and the burrito ishuge and completely filling. Will be back again just not during lunch hours or I'll at least order ahead for pick-up. Read more
Incredible rude staff. And protip Never order through the Moe's app. Your food gets picked up through door dash but you have no... way of tracking it bc it's not the doordash app. 2 hours later you still have no food and they simply say "sorry" even thoughyou were charged full price... Then tell you, that you can come pick it up yourself and give you the wrong order. 10/10 Read more