Reviews for Chipotle Mexican Grill in Blacksburg, VA
Excellent quality as always, nice and friendly staff. Great area! No forks to eat with, the didn't have change to give back to... customers ???? Read more
This is the worst Chipotle I have ever been to. Management needs a serious overhaul. They are consistently out of critical items... such as fajita veggies, mild salsa, corn etc. I don't think I've ever been to this location and seen all the menu itemsavailable. They also stop preparing new food hours before closing. I used to work at Chipotle, and we generally shut down thegrill at 9-9:30pm. I've seen this place run out of food items at 7pm and not bother to make more, despite the fact they are openfor three more hours. I used to run the risk of going here for the sake of convenience, but I've had enough and will never becoming back. Read more
Going to this location is a gamble every time! Over half the times I go, they are either online only, or they are out of half of... their menu. Online orders also take way longer than it tells you on the app, so don't rush to get there. Read more
Horrible service. Like really bad. Online site is glitching, location don?t take orders personally,only online. Stupid system... and one more time awful service! Never gonna come back to this location Read more
I love Chipotle food, and the location here is convenient. Unfortunately, they?ve got serious problems that I think is likely... attributable to management. They?re nearly always out of some critical ingredient. Fajita veggies are only available about 50%of the time. Can?t blame supply chain issues, I see plenty of peppers & onions at the grocery stores. They very randomly closeto in-store orders, and only accept online orders. It?s weird because you can still go in and eat in the dining room, but it?s alot less convenient and there?s a about a 40% chance that something about your order is wrong. Your better off going to theChristiansburg location. They have some of the same problems, but less often. Read more
2 stars because the delivery and service are just fine, but this food is terrible. I have tried to eat from this place at least... four different times, and every time it's awful. I just ordered a Keto Salad Bowl. $25 after delivery and tip, for this wad ofgristly steak, avocado that wasn't even smashed up, and this bright red sauce that has no flavor but "hot". If you enjoy payinga premium for lettuce backbones and a few pieces of cold gristle, this is for you! I'm not doing this to myself again. Read more
Ordered two salad based bowls online. When I picked up no mention of being out of anything. Got home and orders missing rice and... fajitas though receipt correct. One order selected veggie fajitas instead of meat, yet no mention of being out of veggiesfajita. So order was literally lettuce and salsa. Unreal. Went back to store and was advised white rice is only for onlineorders. It was an online order. Wait, why do you hold things online for online orders? This place needs serious help. Read more
It?s wonderful IF you are ordering online. And from now on that?s all I?m doing. There have been nights when we go to get... Chipotle and are told they are only doing online orders. And that?s okay, understandable as they are short staffed. However,tonight they had a sign that they were ?out of? certain things when in reality it was for online orders only. I would?ve gladlygotten out of the three-person line and ordered online instead, but the food had already started being made by the time Irealized the sign was not totally accurate. And while a different employee was making an online order, who got the ?out of?items, I was told no. It makes it awkward for customers and employees, and I really feel for them. There needs to be animprovement in management it seems, and permanent signs just need to be made that this Chipotle is ?online orders only? insteadof changing every night. It?s not fair to walk-in customers or the employees running the line. Read more