Reviews for Topper's Pizza - Val Caron in Val Caron, ON
Don?t go here. Extremely slow and their order times are never accurate. Delivery is also terrible.
Pizza itself is usually good, however the consistency it terribly off. No two pizzas are ever close ti them same compared to... say, little Caesars where you can expect the same pizza every time. Lots of toppings here and they support both vegan and glutenfree options which makes this my family's go to place for pizza. My biggest issue with Toppers is they will 9/10 times forget toput garlic butter crust on when ordered which is frustrating as even tonight I had to then around and get them to fix myproblem. This isn't a new occurrence either, its been a problem for years and as to why ? I really couldn't say. Read more
Haven't ordered from Toppers in a while because of constantly wrong orders combined with wasting my time calling the call centre... to complain to a poorly patronizing worker who I don't actually think relays the message to ever have the constant problemresolved. But pizza was on the menu and I didn't feel like driving to the place in the Valley that I usually order from (theydon't offer delivery and have actually never made a single, slightest, mistake) so I figured maybe Topper's won't mess upanother one after all this time. Yeah, I was wrong. Silly me but judging from the star rating, it seems like sillythem. Topper's used to be a staple of quality and consistency. Every time it was great and a very routine meal choice. Now, thecompetition is immensely worth the drive for pick-up... Read more
After 4 attempts of giving the Val Caron store a chance to do better, we are no longer going to be ordering pizza from this... location. We have been customers there for the last 4-5 years and have never had a problem until the last 6-9 months. Upon astaff serving me, I checked my items before leaving. As I thought it was dry as hell. I opened and showed her and she said?that?s how it?s always been?. For one, NO. We order here all the time so that?s definitely not ?how it?s always been.? Thepizza crust has been extremely ?dry? and so are the breadsticks. Normally the bread sticks are tossed in garlic butter and havesprinkled cheese on them. The cheese doesn?t even stick because they haven?t been tossed in butter. The pizza is never cutthrough. We are always having to cut it again at home. I work in the south end and have no issues with the Regent streetlocation when grabbing pizza for lunch. I should add.. when I walked into the store, waiting for a staff to come to the frontto serve me. Through the hole in the wall, it?s a zoo in the kitchen. You have staff sitting on the stainless steel countertopswhere pizzas are made, ?hanging out? . The store front counters haven?t been cleaned in a few days as they are disgustinglydirty. Read more
Save your time and money. Past 3 times ive been there, I've asked for well done pizza. Pizza always ends up raw in the middle.... Somehow my breadsticks became well done and the pizza wasnt even cooked through.. Lost a costumer with me. I will be making sureto tell others as well too.avoid this location. 32$ for food I couldnt even eat. Read more
Delivery took 2 hours pizza was cold and absolutely disgusting. Looked like a burnt peice of bread and bread sticks had no taste... or flavour. Worst pizza I've ever had. They deliver completely raw chicken wings. Hot wings? Some spaghetti sauce should do???????? Read more
I ordered the Pepperoni Explosion, Family size. My first and most major issue was the long hair I pulled out that was baked in... the cheese. This caused my complaint call. The other issue is that it is not a standard 16 pieces. A toddler could eat 3 peicesof these little things and still be hungry. I called and was told they would only refund me 10 dollars of my purchase as storecredit only because half the pizza was eaten. I asked her "should I have bitten into the hair first to be fully refunded?" Thestore refused to issue a full refund for their poor food handling practices. This is the last time I order from them. This isthe Val Caron store. I will order from Pizza Pizzaz from now on, whose pizza is superior anyway. Read more
I ordered delivery a few nights ago. Sylvie took my order. She was super nice and didn't make me feel rushed. Shane was my... delivery driver and he was great! He was very polite and I could tell he genuinely felt bad about his debit machine giving himsome trouble. I texted him after to let him know that I forgot to give him my 10 stickers for my free pizza. He was gratefulthat I told him and he didn't mind coming back to get them. Great service. The food wasn't too bad. I feel like the bonelessbites could have been presented better, as they were just kind of set in the sauce and not mixed very well at all. Read more