Reviews for Carvel in Bloomfield, NJ
The ice cream selections are great and the young people who serve you are very nice.
You can never go wrong with Carvel! I prefer to buy my items in the actual store rather than the cakes already available in... grocery stores. Read more
Super slow service, went on a Sunday place was empty but spend a good 18 min , the 2 girls working were too busy in a personal... conversation to take care of the customers first . Also the serving portion half of the containers. Read more
Im a wednesday regular customer and boy I must say I do sure love the customer service I get here. I always get greeted as soon... as I come and I dont even have to order my food, since the worker Brianna remembers it every time so she automatically makes itfor me. She is very nice and my sundae is great everytime I get them, I thank the management since i?ve been coming to thiscarvel for years and it seems that they do a very well job training the girls to be nice with customers & fulfilling their needswith also keeping the place clean at the same time. Best carvel in Northern Jersey! Read more
Ordered the Banana Foster Sundae Dasher. It contained a ton of Cinnamon powder which made me cough & ruined the Dasher by making... it spicy. Cinnamon isn't part of the recipe or garnishment. I have this all the time so I know plus the description on the menudoesn't include Cinnamon. Read more
The older gentleman behind the counter made what should?ve been a very simple order complicated. I left irritated and will never... return. Customer Service is a skill set as well as an art and anyone with a business should have themselves/employees trainedin customer service when dealing with the public. The exchange is more than just the product and one?s money but the servicefrom the beginning to the end. Read more
This is the BEST Carvel in Northern NJ. We?re celebrating my daughter?s 16th birthday. Being that we?re in a pandemic, we?re... scrambling & trying to make this a birthday my daughter will always remember. So on short notice I needed a custom ice creamcake with my daughters favorite colors. Went there on a Friday evening and placed the order, picked my cake up early Saturdayafternoon. I would like to thank the staff there for being friendly, understanding & the GREAT service they were able to provideme on such short notice. I?d also like to thank them for the AMAZING job they did on the cake. My daughter absolutely LOVEDit!!! Read more
Friendly and efficient staff. I've never once had a problem in my 7-8 visits in the last 2 years.