Reviews for Dunkin' in Bloomingdale, IL
Every time I come here I experience bad customer service. They never have anything you want and the staff is always rude.
Decent experience. My order was as expected. Customer service could use some work. Other than that, pleased with my encounter... with this specific location. Read more
i really tried to refrain from making a review but i really cant keep going here. i kept giving this location the benefit of the... doubt bc its the only one on my way to work but they only get my order right and make everything right about 40% of the time.They have given me frozen bagel bites, theyve given me the wrong kind of bagel, theyve made my coffee with mostly milk andbarely any coffee. i feel bad for the employees who work there as theres been times i go and theres only been 1 person runningthe store. today i ordered and the person on drive thru was rude when i was placing my order, my coffee doesnt have ANY frenchvanilla and my bagel barely has cream cheese. its a shame, i shouldnt have to go so far out of my way just to go to anotherdunkin that will get my order right. Read more
Kayla has a great personality and very helpful when I was ordering my coffee. Even gave me a double Cup so I wouldn't burn... myself. Thank you Jayla Read more
I got three grilled tomato pesto cheeses and none of them were melted. How can you send this to the customer? I?ve had these... multiple times at other locations. I also got the wrong donut. This was the worst location. Read more
I find myself going to this dunkin quite often in the afternoons and there is always this kind young lady with a smile and... always ready to take my order does it pretty quickly i think her name was Kaley Read more
I have never felt the need to review any place but this place left me speechless. They get my order wrong at least 65% of the... time already but during my last encounter I asked for a sandwich on a croissant but it came out on a bagel. This is the onlysandwich that order when I go to this establishment. So I went back up and kindly said that "I ordered this on a croissant socan you please switch out the bagel for the croissant." The looked at screen and said i order a bagel. So for the second time itold her no I ordered a croissant. She looked at the woman who took my order said a few words and turned back to me and TOLD MEthat I ordered a bagel. I was literally at a loss for words. I just turned around and walked out Read more
This location has the worst customer service. Stopped by twice this week, and the employee working is so rude with an attitude... as if they were being bothered. No hello, or thank you. There are other Dunkin Donuts locations that you can go to that arefriendly with no attitude. Read more