Reviews for Panera Bread in Bloomington, IN
Ordered for delivery at 5:30pm on a Sunday. Chicken caesar salad, chicken noodle soup bread bowl, and mac&cheese bread bowl. Our... food was delivered with no bread bowls, only soup and mac&cheese it a small container and a scribbled note saying there were nobread bowls left, but instead gave us extra bags of chips!! Are they kidding me? No phone call or even a reasonable attempt toinclude EXTRA soup or mac&cheese. Pathetic service, would not recommend delivery because you?ll never know what you?ll get ???? Read more
Im done with Panera. Closed their drive thru. 40 minutes from walking in the door until I got my food. Board doesn't show door... dash or internet orders. So you wait three times as long as it shows. All squished into a tiny area. Not blaming workers. JustBAD system. Read more
Panera is an expensive place to dine. The food was good and the variety of drinks was a plus. I think the choose 2 thing is an... expensive gimmick that you really have to pay close attention to else it does add up quick. Staff was pleasant, place was clean,you can order at the counter or at kiosks or app. Read more
Because of short staffing this store was order online only. This store should just close if that is such an issue. It seems the... smart staff have quit already. I saw one of the staff walk out of the kitchen with what looked like a scared and overworked lookon his face as he looked at the line of pple waiting for carry out. I had signed up for the first time for the Sip Club andordered my first free drink. I felt guilty to walk out with a free drink only, so I ordered food. I spent $10+ on one of the newspecial spicy chicken sandwiches and this is what I recieved. Chicken, mayo+spicy sauce, and bun, none of the toppings. I willnever order food there again. I will continue to get the free drinks until July 4. I don't see myself continuing the Sip clubonce the monthy fee is applied because I won't be able to sit down in the store to get my refills or order food. Read more
You can?t order at the front and they remove the kiosks to order so you have to order online or via the app. Really... inconvenient. I understand worker shortages but seriously makes the experience difficult and unpleasant not having easy ways toorder or ask questions. Frequently out of key ingredients. Impossible to find anyone at front of house. Everything happens inthe kitchen cause there are so few workers. Read more
Ordered about $80 worth of food and disappointed. Ordered a Bacon Turkey Bravo sandwich and a Kids Turkey sandwich among quite a... few other things and was out of avacodo which o could live with but the turkey is usually chunks of turkey not thin slices thatlooked like it was bought at Aldi?s $.25 packs. Thin with a hair as a bonus. My daughters sandwich was the same. The chickennoodle soup was all broth. Only thing that was good was the chipotle chicken melt which of course was without avocado and themelt my other daughter received was smothered in onions. Out of 4 meals 1 was decent but missing ingredients and the smoothieswere great. Customer service was good and the gentleman was nice at least. Because of the customer service I?ll give them 2stars instead of 1. We spend more than I care to admit eating out and order from here once or twice a month and it?s been badtwo times in a row so we are done here. Unfortunately it?s a trend here lately since the pandemic here in Bloomington. Read more
It was a bit pricey but I was worth the $15 I paid for brunch. I had the Summer Corn Chowder, Half Chipotle Chicken Avocado Melt... and a Coffee. We ate outside. The tables were nicely distanced apart outside. The flavor pops were amazing. Read more
Update: Thank you Panera for responding. I revisited in the morning last week & had a proper cinnamon crunch latte, lovely... souffle, & was greeted with friendly smiles & timely service. I will return before the new year to try another sandwich & seeif another star will be added! I wanted to give them a break, I really did. It's the Sunday after a holiday, I get it, they'reshort staffed. But after waiting in the drive through over a half an hour (I was stuck in the middle, no changing my mind)&paying over $18 for a sandwich & a cup of coffee; & my order being wrong & of poor quality, I just can't. I ordered the steak &white cheddar (no sauce, I hate horseradish) & a large cinnamon crunch latte. The sandwich had barely any toppings, except ofcourse, it was drowning in horseradish sauce. What little meat there was, was a third gristle. I didn't even see any cheese. My latte? Plain coffee with milk, no cinnamon, no whipped topping. I didn't have time to go back & complain, but I reallythink for my extensive time & money, Panera should make it right; but I didn't get a receipt. I wanted to ask for one but theywere already so frazzled & cars were backing up behind me so I didn't. Please get it together, this is one of the better foodplaces in the area, but I won't be spending my time or money there again, anytime soon. Read more