Reviews for Bellacino's Pizza & Grinders in Bluefield, VA
Ordered club grinder and was supposed to have everything on it and only had the meat on it and was supposed to have extra mayo... on it and had NO mayo on it. Also thier site said curbside pickup available, which was the only reason I ordered, and they saidNO WE DON'T DO THAT. Definitely NOT worth the price. Read more
The food is so good, the workers are very kind and my family and I love it. One of the best places to eat. Good job.
I have been a manager at the bluefield VA location for about 2years, and employed there for longer. I gave my all to being an... asset to the business. I received an offer from elsewhere that they wouldn't match and I couldn't turn down to provide the bestpossible for my family. I gave and stayed for a notice period. Received the last payroll 12/21 and was notified at that timethat although I had worked very hard for the whole year, I would not receive the Christmas bonus that every manager has beengiven, citing a technicality as the reason. I have never been so disrespected by an employer before. I expected far better fromMike and Phil. This is one of the reasons you can't find or keep good employees, they will not thrive when they aren't respectedand valued. You won't be getting any more of my hard earned money. Merry Christmas. Read more
To go order for Jack unfortunately there were two of them. I pointed out the error in the order. They were apologized and rushed... my order and and put tomatoes, which I am allergic and lettuce I don't like. When I order a sandwich with no lettuce, tomato ormayo, it is what I expect. They mean well and it is usually good but check your order carefully Read more
They have the tables a little over 6 feet apart. You must wear a mask to after you take your seat. All employees wear a mask. ... Employees clean each table after use and they highly recommend that you don't sit at a dirty table. All though I don't know whoin their right mind would sit at at a dirty table to begin with. Me and my hubby go once a month. I am a high risk but I don'tmind going to eat there. I highly recommend them. And they have great food Read more
I use to love to eat here until today I went in without my mask on ok thats on me but if the employee who is telling the... customers to follow the rules isn't wearing her mask right and both employees decide they don't need to follow the rest of therules then I can decide not to eat at your restaurant and have to be disrespected by your staff. On top of that the guy whocame in with the kids beside me and my wife no mask but your staff didn't say anything to them again disrespect if you can'tfollow the rules and enforce it on everyone in your restaurant then don't point me out Read more
First cashier kept change from monies. Then ordered pizza for dine in at 6:12, saw people getting food that had ordered after me... - went to counter had pizza for pickup. Food would have been good but pizza was luke warm, not hot. Hopefully next time betterexperience. Read more
I went there today with my granny and we ordered in. Large veggie pizza and two drinks. I got our drinks and waited patiently... for 45 minutes. Granny and the people at the table next to us were both urging me to go hassle them about the wait, but I said?No, I?ve worked in pizza places before, I know how hectic it can get around dinner rush.? Some of the places I worked had takenan hour in such cases, so that?s how long I waited before finally going up and asking how much longer it would be on our order.They had finished it, but rang it up as to-go, taken it off the warmer, and sat it in the back of the store because they thoughtno one was going to claim it, and never even bothered to call out the name on the order. I was listening each time they calledsomething out. Well, at this point I?m expecting them to say ?It?ll be discounted, since we have to make you wait another halfhour?, or at least SOME kind of way of making amends for having made this kind of crazy mistake, but no. Just a flat, cold,?Here are your options: remake or refund.? I said fine, we?ll take the refund, but I wasn?t happy about being treated this way.They didn?t even refund our drinks! Just the pizza. I told them I wouldn?t be back, and the lady told me ?I don?t appreciateyour attitude. Fine! BYE!? I have never in my life received this rude of treatment when I was trying my BEST to be a good,patient customer. Nothing in this world will drag me back through those doors. Their food is overpriced anyway! Read more