Reviews for Domino's Pizza in Canfield, OH
Order was supposed to be ready by 604 did not get order til 634 waiting extra half hour in shop. Then got to my car had a... feeling something was wrong so I checked the pizzas one was wrong brought it back in they said they would remake and it wouldonly take 6 min I said what about my other pizza we will keep it in the warmer. I said ok but I am not happy that I have to waiteven longer. 10 min went buy and still no pizza. They kept telling me it was almost out I said I'm sorry but if I known this wasgoing to take this long I would not have gotten it then when I asked for gm number or name would not give it to me and startedto be really nasty to me and finally 15 after the screw up 6:50 I finally got it not going back to this location again. Read more
Placed carry out order online. Stayed pizza would be ready in 15 minutes. My business is located right across the street. I was... busy, so I walked over to Domino's about 23 minutes later. I was not greeted when I entered. There was a guy at the register whoNEVER acknowledged me! There was a woman making pizzas that finally spoke to me & the guy boxing pizzas came to the register toserve me. I paid for the pizza & was told just a few more minutes. I began writing this review after waiting ANOTHER 15 minutesin the store. I think my pizza was being made as I stood there waiting! POOR customer service. Read more
Love our local dominoes! Staff is great, food is great. The family loves it! It does not have a lot of space to eat IN the... restaurant itself. But no real complaints! Read more
A good pizza place. Employees are kind and service is fast. Order from them almost once a week and it always is good. I have... never had any issues. Read more
Had an issue with our order. We called the store to see what could be done. We ordered our pizza with extra alfredo sauce. The... pizza was delivered undercooked,presumably from the extra sauce. The pizza had so much sauce on it, I'd say 3 to 4 times thenormal amount. The store manager told me I should've accounted for this by ordering it well done instead of normally. I feellike they should have made sure it was cooked fully. It's not my job to account for the sauce when THEY are the ones baking it.They refused to make the situation right and offered me a $5 voucher instead of a credit or refund for the full price of thepizza....$12. The store manager had zero compassion and recommended I call customer service. She then proceeded to inform methat they are just going to refer me back to them so I should just accept the $5 credit. I NEVER call to complain about food.It seemed like an honest mistake on their end and we just wanted the pizza remade and delivered. Do better! Update 12/14 Theycalled back and offered a credit for the full price of the pizza. Read more
Order online said it would take 28-38 minutes for delivery, took and hour. No big deal I get things happen but then they had my... order wrong, they sent the pasta with Alfredo and sausage and I ordered pasta with marinara and beef. Called they offered tomake a correct one and bring it out. Great, then 50 minutes later I get a call from a driver stating he delivered it to thewrong house but they would make another one and bring it to me. After 2 hours of waiting for my food I was over it, told themnot to bother. Read more
This location on Lockwood seems to go above and beyond. We have ordered from there a few times and they have been very punctual... and friendly. On the last order before today, we ordered the Lava Cakes with icing and they forgot the icing. I called to tellthem only because they charge for it and I planned to order again, I never expected the manager/owner to actually bring it rightaway to us! Places just don?t do that anymore or show any care when things like that happen, you can tell they really care.Tonight we ordered a few things for delivery and the driver Christopher actually called to say he left it outside (I choose thecontactless delivery), he showed a lot of care because it has been raining on and off this evening. My only I guess somewhatcompliant would be that they don?t allow you to pay cash for order over $40, but I do understand that is probably a cooperatepolicy and probably a lot safer for the drivers but I would pay that way over my card if it was available. Other then that thislocation is doing awesome- especially for a chain, very pleased! Thank you and please keep it up! Read more
There?s not many pizza places that I won?t be return to but this location of Domino?s is one. Food came about an hour 30-40... minutes after order. We were told they had to get lids for the pasta from another store. Pasta had a crispy top probably fromthe attempt to keep it warm. All food was fairly dry. Dominos online offered the choice between 20% off and something else. Ideclined, didn?t want to be obligated to have to order from here again. Read more