Reviews for A&W Restaurant in Boise, ID
KFC Order came pretty quick. Only got two gravy with the three mash potatoes we ordered. Didn't even get any of the sauces we... ordered. Didn't appear that they paid attention to the order they were filling. Probably due to the fact the they parked us andcleared the order. Read more
I Don't think this location have ever got my order right. Multiple times they don't give me my fries or don't give me something... I pay for in meals. Tonight my burger is completely smashed and sauce and cheese all over the burgers buns and once again nofries. Read more
Went in for root beer floats. As always, best root beer however they were a little thin on the ice cream. Have had better in... the past at same location so maybe just the operator that day. Boost the ice cream and its a winner! Read more
Terrible food/drink. Worst taste experience at an A&W. First the drink. When I tasted it I thought it was diet so I had them... exchange it it for regular. Turns out it was way watered down because it tasted the same. I had t just throw it out. The frieswere soggy and the burger was gross. Stringt tomato and smashed and unwrapped in bag. If I wasn't hurrying to work I would'vegone back for a refund. Read more
A&W / KFC are always tasty. The root beer is excellent and the mashed potatoes always good. The service speed at this place... however is ungodly slow. I waited 30 minutes and still no food. Everyone was. Apparently, as I found out, the reason for thiswas no one was working on completing orders for the dine-out, everyone was doing drive-through. Sounds like they need somebetter logistics over there otherwise it is going to annoy a lot more customers. I only had 30 minutes so unfortunately I wasn'teven able to stay to get my food so I just paid to wait 30 minutes. A&W/KFC please fix this logistics issue. Thank you Read more
Maybe the reason I had such a terrible experience was because it was Mothers Day but I got there a little after 7 and I waited... 32 minutes in line and then they had me pull around to the front and I waited another 8 minutes before I went in, spent another5 minutes at the register while employees ran around and then the guy went to find my order and couldn't find it right away. Allthe while the guy at the counter next to me is yelling and getting mad because he has been waiting almost an hour for his foodand about 6 other people had been waiting 30 minutes inside. My order was not even that big either. A few burgers and two fries.And because they forgot to bring my order out it was cold by the time I got home. I will give them another try but it wont beanytime soon. Read more
This is for the managers. Not staff. I stopped in earlier on Sunday at around 4. It was lines to the door, and the drive thru... was 6 cars deep. The staff was kind and as helpful as can be All ???? three ???? of ???? them ???? Hire some more people, andraise the pay of those three kind people that are willing to put up with that kind of deck stacked against them. The staff weregreat. But because there were only three, the dining area was gross, it took longer than normal to get my food, and I'm sure itwas the same for every single customer visiting your establishment that day. Read more
a bit disappointed! was asked to wait at the front of the store for my Papa burger. 12min passed, so i called. 2min later it... came. Cold! no hint of warmth. and no napkins. i called again and the second burger was only slightly better, but, still nonapkins Read more