Reviews for Subway in Bonham, TX
Once again, I paid extra for an ingredient I did not receive. This is the second time I?ve paid for avocado and it was left off... my to go sandwich. I ordered through the app, so the ingredients requested were so very clear and in writing. Last time,management wasn?t concerned and didn?t offer to refund me. I brushed it off, thinking it wouldn?t happen again. Well, ithappened again and I?m sick of paying extra for nothing. How hard is it? Read more
It was pretty good, they good variety of chips and drinks it?s just that the sandwich didn?t taste too fresh, even know subway... slogan is eat fresh, 4 out of 10. Read more
Bonham, Tx subway has been going downhill for years. I decided to try it tonight as I was craving it. I should have stuck with... my gut. The guy working tonight 10/7/2022 was not only rude but after paying for my food online kept telling me to leave thestore and that is corporates policy. It started when I was standing in the express lane for nearly 10 minutes, noone looked atme, asked if I needed help or anything, they werent busy at all but I was kindof in a hurry and I didnt want to interupt asthey were slowly making there way thru the 2 ppl in line. So i decided to go through the drive thru since now I am in a hurry. Itold them I had a to go order and the guy just kept saying " come inside, come inside". Very rudely, he didnt even listen to meas to why I was in the drive thru lane (that was empty).I have been to restaurants where they have a "to go" rack, however, inother towns you have to go to the checkout and tell them you have an online order and they tell you its on the rack. When Ifinally got to speak with someone at the register inside I explained I had a to go order already paid for etc. She politely toldme to basically find my (now incredibly cold sandwich) on the rack and I explained that noone told me that I could just grab it.The drive thru guy was incredibly rude and at that point he heard me and just kept telling me to leave. I love the subwayfranchise, but this one absolutely sucks. Yeah the food is ok, but really noone here needs to be in a customer service positionas they have to intention to help a customer out. Read more
Visited subway with three 6 in sandwhich request. We went through the drive thru. The employee, Jenna, continued to tell me to... speak louder before finally asking us to pull up to the window to order. Even at the window, employee was unable to hear as Iwas leaning out the window speaking as loud as I could and she made no effort to rotate herself to hear better. She was veryrude and had an attitude towards us the entire time even though we were saying please and thank you. We then realized she addedbacon on two of the sandwiches which was not requested for any of the sandwiches. We were charged although no bacon was actuallyplaced on the sandwhich. Read more
Came in an hour before closing danasia was our sandwich maker an was very irritated an rude, not good customer service. We're... suppose to treat others the way we want to be treated an when I asked for my receipt it was a problem????. There are other jobsout there if your not happy it's up to you too do something about it!! Read more
The girl who made my sandwiches was very kind and I didn't mind being patient with her, there were 2 other employees that... wouldn't come help her as I had a big order, once my sandwiches were toasted and by the time the veggies and stuff were put onthere, they were cold. I just hope the employee doesn't stay with management like that. Read more
Do not go to this Subway. I ordered a sandwich at the drive thru, the bread was hard as a rock , and I said no tomatoes and had... plenty of them in my sandwich. Poor customer service, and unable to get food right or have it fresh, like most subways. Read more
Ordered a meatball sub. 4 employees and I was the only person in line. It somehow took 20 mins while the majority of the crew... sat in the back in my full view doing NOTHING. THIS IS WHAT I GOT ARE YOU KIDDING!!! Read more