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Reviews for Casey's in Boone, IA

Nikki Lee 1 year ago
1

Came here on 10/06/22 around 3:35 pm to get some snacks before I went to an appointment out of town. I have never experienced... such horrible and embarrassing service in my life! I used to love stopping at this location but not anymore. On 10/06 there wasa hefty line of about 10 people because the card reader was malfunctioning for every transaction for every single customer. Whenit became my turn in line I was prompted to insert my card 3x and let it reject it out. The women who was working had a nastyattitude to say the least. Following her instructions I did as I was told. She then started to yell at me in front of a longline of customers that I took my card out to early. She harshly flipped the card reader around as she yelled ..GREAT NOW YOUFROZE MY SCREEN! She said your not touching the card reader yet as she blocked me from doing so by flipping the card reader.Once she got her screen un frozen she SNATCHED my credit card out of my hand and proceeded to do the transaction herself. Thewhole time she is verbally being very rude. Before it was my turn I also witnessed her have this attitude towards the person infront of me. I was in such shock of being treated this way that I had no words at the time. I was very patient with the wait andeven greeted her with a pleasant tone hoping to cheer her day up but what I got instead was verbal assault. This women needstraining on how to handle stressful situations. You should also never ever snatch someone's card away without permission. Ihighly doubt I'll be back to this location of fear I will run into this worker again. Read more

Barb Majoros 1 year ago
1

I ordered a Taco pizza...what I got was a crust that separated, part of the crust didn't have toppings, most of the pizza was... missing sauce and what little Lettuce was on there was just in the center. I also ordered boneless Buffalo wings...what I gotwas boneless chicken with a container of parmasean garlic dipping sauce. Today's score...2 out of 10. Read more

Allison Dudley 1 year ago
5

This is by far my favorite Casey?s Store!! Not only are the staff very welcoming but they also have fresh food in the warmers.... The lady in the kitchen named Pam makes AWESOME PIZZA!! I love the positive atmosphere here at this store. I?ll be back. Read more

Lauren Clark 1 year ago
1

We visited this Casey?s on 9/11/22 and were helped by Torin at the cash register. He was very helpful and friendly and gave us... great service. He asked his coworker (Crystal)and question about the cost of a new seasonal hot drink, to which she yelled inresponse across the store ?I CANT HEAR YOU! YES IT IS!? In a very condescending tone. She then continued to mock him to anothercoworker loud enough that we could all hear. It was obvious that he has been treated like this for a while from Crystal. Hecontinued to have a positive attitude and was very friendly during this whole experience. Nobody should be treated the way Torinwas treated by crystal. This is unacceptable. Read more

Greg Paris 2 years ago
1

If you order online, add 20 minutes to how long it will be. They don?t even start making it until you walk in the door. The... time they tell you it will be ready is no reflection of what?s going on in the store. Read more

Ken W 2 years ago
5

Ordered a Blt sub. One of the best I've had. I'll be honest that surprised me.

Brianna Tuller 2 years ago
2

1st off, I ordered a sub from there and what I got was something I didn't order, plus there was a huge chunk of plastic in with... the lettuce or something that I bite into, 2nd, I ordered last week and instead of getting my bacon cheeseburger pizza they madea cheeseburger sandwich, had to wait 20 minutes for another pizza :/ Read more

Seth McCoy 5 years ago
5

I think this may be my preference when it comes to the Casey's stores in town. The staff is fun to joke with and has always been... very welcoming. The pizza has always been fresh and fast. At no time have I been there and the toiets were gross and they evenhave the air on unlike a lot of places! Read more