Reviews for Philly Pretzel Factory in Boothwyn, PA
I've ordered quite a few party trays from this location in the past few years but felt like I had to write a review about my... most recent visit.. I placed an order for 100 pretzels to pick up on Halloween.. I stopped in at 3pm and was told they justwent into the oven.. I waited inside for them since I had my one year old with me.. I was making conversation with the employee(I think his name was Will?) and realized he was the only one working that day.. In the 20min I was there, he was handling myorder, prepping other orders, taking care of drive-thru orders plus a few customers after me, and taking phone orders.. Once hefinished with my order, he asked if I wanted to pull my car up out front so he could bring everything out and put them in thetrunk for me.. I definitely appreciated that considering it had just started raining, I had to carry my kid to the car, and gether in the car seat.. Thank you so much for going above and beyond.. I appreciate it!.. Read more
Always friendly always warm! 2 very important things
Cannot believe on a Saturday, football weekend, you have no mini or regular pretzels ready for sale at 11:45 in the morning.... Business must be good but you have lost mine... Read more
Real nice duo of guys working august 13th. I didn?t catch their names but when I went in there at 12P, they were killing it and... working hard with the drive thru and service desk. You don?t get customer service like that anymore. My first experience withthis place and I?d definitely come back! Read more
Placed an online order, pretzels weren't ready, staff seemed to have no idea about my order, and yes i placed it online at for... the boothwyn store, paid 20$ online, then was quoted a different price when picking up, pretzels were cold.. Ill go somewhereelse next time. Read more
Nice drive-through setup. They will bake new pretzels on the spot if they are out. I swear the pretzels up here taste better... than the ones I used to get on Naamans Rd. down in Delaware a few miles away - they're gone now anyway, so I go here now. Read more
The cheesesteak pretzel balls - This was definitely a pretzel with cheese steak inside it. It was good. It was under $5. ... Would I get him again, probably. I got sriracha sauce. It has a lot of pretzel so do you use mustard because it's a pretzel ora ketchup based sauce because it is a cheesesteak? That is all I could think about after eating these. For now these stay inthe pretzel oddity category and not the cheesesteak in a pretzel bun category. Read more
Friendly staff and always fresh pretzels