Reviews for Dunkin' in Boston, MA
This is a Dunkin? donuts express inside a convenience store, not a full dunkin? donuts. They just have a machine for iced coffee... and some donuts. They do not have any of the seasonal donuts. Read more
Some people better stay home if they are having a bad day. And when you work with people, it is even more important. The service... here is usually terrific. But what I got last visit was one big bad attitude. Hopefully it was a one time thing... Read more
Terrible customer service. Employee was smoking out front when I walked in, she angrily threw down her butt, came inside all... huffy puffy, and angrily fulfilled my order. Her uniform looked awful. Will avoid this location. Read more
I?m tired of coming here and having my coffee made wrong every time. I spend easily 60/80 weekly every time I order my ice... cofffee caramel swirl milk only and every time I get it looks like a milkshake. I?ll go to the location in Cleveland circle,Morton st, roslindale, and Jamaica plain and they make my coffee correctly. The manager is very rude and nasty and givesattitude when I bring my coffee back to be corrected no matter what time of day I come I can always count on this store to messup my coffee Read more
If solid DD experience is 3 star, this place deserves 4. The food is the same as every other DD, so it really doesn't come into... play too much RE:rating unless its lowering stars. Here the sandwiches come out hot, cheese melted, etc. As they should be.Coffee rarely tastes burnt, also as it should be. The extra star is for the employees here, who work quickly to move the linealong. This DD is in Kenmore Square, so its rarely empty. And yet the line moves faster than in other less-busy DDs. And that'sall I can ask for, really. Read more
The place is very clean, the employee named John he is a standup fella who has an awesome conversation with you and still makes... everything on time for you while working by himself. One thing though is that who ever owns this place should not be makingtheir employees who are making food and drinks also clean their bathroom. Not very sanitary but, every else is great employeesand they make a pretty good coffee. Thanks John! Read more
I placed an on the go order 3/2/17. My order was so rushed it was not made the way I requested. The coffee was burnt with no... sugar and was a hazelnut shot instead of the swirl I requested. I was extremely upset I shop at this DD everyday before work. Idon't want to discontinue my service for this mishap please honor your customers request. Read more
Anyone who is African American please do not go to this Dunkin? Donuts the manager is racist and he doesn?t Allow you to use the... bathroom . He has an attitude and speak to people of color in a rude manner. Read more