Reviews for Starbucks in Boston, MA
i just want to say this is my favorite starbucks of all time!!! the baristas are literally angels and always so welcoming and... also extremely talented!! Read more
This branch?s manager went above and beyond was cleaning the restrooms when I was trying to use. The employees were very nice.... My coffee quality is as usual in Starbucks Read more
PSL and pumpkin baked goods are on the menu now. Had to get me a nice slice of pumpkin bread. It was quite yummy all warmed up.
Consistently terrible service. I do not think they have ever gotten my drink right and this morning when they gave me bantam... bagels instead of a sandwich, they did not even apologize. Read more
This Starbucks was messy and didn't smell good. Also, beware that it closes at 9pm. The place right across the street is so much... better. Read more
I have been a loyal customer for almost 25 years since Starbucks came to Boston in 1994. Recently, I had an issue in the Fan... Pier store that involved a shaky table, my computer, and a vente mocha. The store manager (Lorena) and her barista (Ivana)handled the affair swiftly and elegantly -- like they were serving one of their special coffees. Customer service in Seattlefollowed up to be sure that I was a happy customer. The result of this whole affair... I'm more satisfied and loyal than I wasbefore it started. Nice one Starbucks! Read more
This Starbucks has been going downhill in terms of performance. They used to be on the spot in the morning rush averaging 3-5... mins per order. For the past two weeks they have been slipping from 10 mins to up to 25 mins in some cases. Staff are tooeasily distracted by the next order, routinely ignoring the clover machine or orders sitting behind the counter for 5+ mins. Read more
Staff are not friendly and don?t care about service. Made drinks for people that ordered after me. Likely because they hate... white men. Just a guess. I will go to the coffee shop across the street. Read more