Reviews for Pizza Hut in Bourbonnais, IL
Love that they are so quick and food is always hot and fresh. Keep up the good work.
Today when I simply went in to get a pizza at 6 pm, the very young manager was an air head and had no idea what he was doing and... told me to "Get out of his store." Terrible customer service, wouldn't come here. Read more
Literally the worst pizza I've ever had in my life. Raw undercooked dough that tasted like it was proofed yesterday morning. All... for over 30 bux. Lol....then when I called to give them their rancid dough and Stix back and they could gimme my money back theyrefused to give a refund just to remake my food. I don't want your food....disgusting! Read more
Pizza has been ready right on time the past several times I've ordered. Food was hot and fresh - and staff is very friendly.
Horrible customer service from the leadership on duty today 2/11/22 4:25pm. Older man states he's the boss. I went in for an... order of bread sticks and I received a solid piece of bread. I've ordered bread sticks numerous times as they are my favoriteand never received a brick of bread. There weren't any perforations and unable to even pull apart. So I brought it in and kindlybrought it to their attention and instead of even saying sorry or at least even offering to slice it, he proceeds to becomedefensive and argumentative instead of even offering an ounce of empathy or customer service. He just kept stating week that'show they come. Not from any pizza hut store I've ever been to. I won't be back to this location. Very rude. Pictured is thebrick I got from this store opposed to the actual bread sticks I received from the pizza hut across the street. Read more
Got me a heart shaped pizza for my daughter for Valentine's day in 10 minutes. Quick and delicious. They saved my dinner, and... my day. Thanks guys, and ladies! Read more
I don't know where all the bad vibes from others comes from but these folks were great. Friendly, quick maybe they even added... some extra veggies for me. And best of all....a HUGE parking lot! I only crushed a few four-wheelers while parking. 80,000 lbtrucks do that. Could not ask for better location and service. Read more
We normally love pizza hut. This time the pizza was not that good. Felt like a cheap frozen pizza. Wasnt done all the way. It... made us both sick Read more