Reviews for Dunkin' in Boyertown, PA
The girl who works in the morning with black hair, typically in a bun is so miserable. I?m sorry you work at dunkin? donuts but... if you don?t like it there are plenty of other places you can go to instead of making customers uncomfortable and miserablethemselves. Don?t be mad at the customers when it?s you that messed up the order and you just don?t feel like re-doing it.?There?s verification on the screen? well maybe if you didn?t rush a customer through their order and make them feel souncomfortable to even be ordering you would be able to understand them, get it right the first time and they would have time toreview and verify. Don?t think customer service is for you. Prices are also ridiculous for dunkin? donuts considering half thetime they mess the order up, and all the food including donuts is straight frozen out of a box that gets heated up for literally30 seconds. Starbucks is more worth your money at this point because at least you get what you pay for. Read more
Poor customer service. Served cold cheese on a toasted cheese croissant when I specifically asked for the cheese to be melted.... The worker at the drive-through window was rude when we brought this issue to her attention. If she does not like her job sheshould get another one. If you are planning to visit Dunkin Donuts and are close to Kugler Road in Limerick, do yourself a favorand go to that one. The orders are always correct and the workers are always polite. Read more
AWFUL!! The kids working here have no clue what they?re doing?. Burnt donuts, burnt coffee with at least 10 creamers (I ordered... 3 in my large). Everyone in there ordering was absolutely frustrated. Read more
Have had issues each time I've been to this place - most recently my card was charged for multiple orders. I now have no credit... card until my bank investigates the dispute. Read more
Coffee and food are becoming more and more inconsistent. Rarely get what I ask for anymore or always seems to be missing... something. Some of the people are rude as all hell. Stop complaining about having to walk 4 ft to grab someone?s walk in orderwhen they come through the drive thru. Especially when it?s due to their small child falling asleep. Read more
Just attempted to order through the drive thru, however the young lady taking orders rushed me so fast I had to repeat myself... multiple times. I then stated gesshhh slow down give the customer some dam time. Then I was greeted by a lady stating she wasthe manager an I wasn't to speak to her employee like that. So I explained then I shouldn't be rushed just to be asked to repeateverything multiple times. Manager then ridley states , ok take your good old time let us know when your ready. I declined myorder an when passing the window a male hing out an yelled, YOUR WELCOME HAVE FUN GOING ELSE WHERE. Little do these employeesunderstand without sales they get no pay!!! So continue to push your customers away, clearly the reviews show this locationneeds management who care!!!! Read more
This location got my drink order wrong. They forgot the extra mocha in my iced coffee but by the time I realized I couldn't go... back. Usually I notice before I leave but was with my uncle who also ordered an Iced coffee. This time I went it was a lotbetter! Although busy, they had a more competent staff this time Read more
The drive thru incorrectly typed in & made my coffee wrong, so I went back & the barista happily remade the coffee to my... original specifications. Read more