Reviews for Panda Express in Bradley, IL
Usually, a great place to order from. This particular time, we ordered, t brought our food home. When we opened our to-go... plates, it was minimal food in there. Called the store and they said they were training new people and were sorry for thehassle. The manager put us down for new meals at no charge. Read more
I asked for a bowl of beyond orange chicken and chow mein and then they gave me the original orange chicken. Went back inside to... get my order right because my girlfriend is vegetarian. Lady at the front was rude and rolled her eyes. she made me feel like Iwas in the wrong. She said that she heard me say original orange. I know for a fact I said beyond. That is not how you treat acustomer when you make a mistake. Food was good though Read more
6:15pm Thursday 10/6/22 The place was a bit busy, lots of staff cooking and serving. 3 people in front of me, 3 other cusromers... standing off the side waiting for their food. I went to order 2 choices, first was Honey walnut shrimp and second was teriyakichicken. They had NO teriyaki chicken done, told me it would take 20 minutes... 20 MINUTES, it was 6:15pm! I asked if the orangechicken was spicy, as a staff member responded no, I actually seen the sign with the hot pepper on it. I responded with, "Oh, Isee the sign now, and there's a pepper symbol on it and you're telling me it isn't spicy?" She returned with "well it's like amedium spicy." ???? SERIOUSLY?!? I then said is there anything else that isn't spicy, she kind of looked at me like "are youseriois?" So I asked for the same for my second choice, honey walnut shrimp. I was they were out and then told it would take10-15 minutes. Are you serious? At that point I said forget it, I don't want anything and left. ALL those people working andthey had none of the only two things you serve that isn't spicy ready. We won't be returning to this location. Read more
Thanks for all your hard work, friendliness, and clean resturant! I'm not going to fault an employee for making a single mistake... out of the numerous times I've been here. Hang in there! :) Read more
Took 30 min, being the second car in line at the drive thru. Fine. Get home after waiting another 15 min for my own food.... Fine. I get home and my ?beef and broccoli? was straight broccoli with a small piece of meat. Absolutely terrible. Read more
I loved my lettuce and celery with a side of orange chicken
Clean, friendly wait staff. Son's favorite place to eat. I have some white rice & veggies. Lots to choose from. Indoor &... Outdoor seating too. Read more
Ordered online went t through the drive thru to pick up my meal i ordered online and was denied. (Its 30 degrees out and wet, ... why!!!) The person said I had to come in and get it. Walked in and it was on a rack. half way between the drive thru window andthe door. Is that customer friendly I say no. Read more