Reviews for Caribou Coffee in Brainerd, MN
This place had quick service and a calm atmosphere. 10/10
I love the batista at Caribou East Brainerd Mall because they're so friendly, courteous, helpful, and kind. The coffee ALWAYS is... fresh, and the special drinks are fun and made with love. This Caribou has a nice variety of snack and beverage options. I loveto write on their chalk board too. I know I'll go back. Read more
The staff is super nice and even recommended new things similar to my order and tweaks that alot of people add to my drink to... try out. If I could give 10 stars I would :) Read more
I typically go to the caribou closer to my workplace but this one had different food options than that one. The staff were fun... and upbeat, good and drink were ready promptly and it's a nice atmosphere. Will probably stop here more often. They also seem tohave a better stock of cups and merch for sale than the other 2 in town. Read more
Waited 45 minutes for one sandwich after double checking they rang it in and got the order and the workers were incredibly... disrespectful and did not even apologize for making us wait 45 minutes for a sandwich that takes less than 5 minutes to make.Terrible customer service I will not be returning. Also should say gave them a 10$ tip when ordering!!! Read more
Love the order-ahead option. It is nice to be able to see all possible add-ins and substitutions -some of which I didn't even... know were options before (i.e. add malt powder). Also, the staff is always very quick and competent. Read more
This is my favorite place to get coffee. However with the mask policy?s there I do not care for their business. I?d like to know... why I can wait inside with no mask to order and spend my money but as soon as I do I have to now wait outside even tho I?ve beenstanding inside for 5 minutes with no mask or anyone asking me to put one on... that?s rude and disrespectful. Thanks for beinginside maskless and for the money but now you have to stay outside and wait for your drink... by the way this is the 2nd personyou have done this to that I know. The first you told to stand and wait outside in -30 below weather. You lost their businessand now mine. Not satisfied with customer service at all!!!!!! Read more
While I love and prefer Caribou over any coffee, this location was very welcoming and they made a great White Chocolate Campfire... Mocha! Read more