Reviews for Perkins Restaurant & Bakery in Brainerd, MN
After waiting over an hour, we finally get our 'food' which is cold, burnt and just horrible. I am not one to complain, but holy... cow. I thought maybe they had to slaughter the cow and slice the potatoes themselves. I work in the food industry, and Iunderstand being short staffed, but good lord! When my elderly parents were asked by the 'manager' how everything was, my momsaid 'I wont say'....well I did. It was bad. One of the worse restaurant experiences I have had. Then to be told by said'manager' that they are fighting with their cooks about the heat (its cold outside, about as cold as our dinner) I said...ehthat food sat there. Dont be giving out lame excuses for your lack od leadership. Will not be back there again. Read more
The employees were nice enough but the food was not great. The steak my fiance ordered looked like it was heated up in a... microwave and had a tough texture. The eggs were bland. Read more
I love this place?they have so many good choices to choose from so I will definitely be coming back to try all the different... dishes they have. I ended getting the turkey club which was very delicious on sourdough bread. I also took home a 6 pack ofpumpkin muffins which they had a deal on (buy 3 get 3 free). I can?t even begin to tell you how amazing those tasted. I willdefinitely be a repeat customer to this establishment. Thank you for the great customer service and great comfort food I love! Read more
Place had few workers. Did not have what was ordered. Substituted and tried to deliver a good meal. Manager was nice. Just very... short handed and busy. Read more
Would have liked to eat but didn?t even get seated. Hostess took name and sat other people who put their names down after us.... Did this twice. Tried to say something but Hostess seemed completely unaware of what was going on. It was not very busy. Wewalked out. Very disappointed. Read more
Great Service - Food came out piping hot !! Worth the stop when touring mid/northern part of Minnesota!
Terrible experience on 4/14/19. Will not return. Visited this this location with my husband and toddler son around 330pm and... will never return again after what we experienced. It was slow inside the restaurant when we arrived (we were happy about thishaving a toddler along) and were seated right away. We needed a few extra minutes to decide on what to eat...little did I know,the waitress interpreted a few mins for 10+ mins. While we were waiting on the waitress to return, my husband accidentallyspilled a full glass of water on the table. I went to go find someone for help and for a towel to clean up. The woman I foundhanded me a single towel and did not offer to come help or ask if we needed new silverware and napkins etc. I was surprised tosay the least. I have worked in restaurants, and usually when a guest spills something you go and help them out. At the veryleast refill their water?!?!?!? While I was trying to clean up our table, my husband went to ask for more towels. He broughtwith him the towel that I was given as it was soaked and was filled with ice cubes and he needed somewhere to throw it away. Hecame across the same woman who gave me the towel and asked her for more towels and a garbage for the towel in his hand...shesaid ? let me seat this customer and I will get you more towels?. So there stands my husband with no where to throw the towel inhis hands, so he went into the men?s bathroom to throw it away. He eventually returned to our table with more towels on servingtray. At this point I was ready to leave. While all of the above was going on, our server was MIA. Our son started to getimpatient so my husband took him on a walk up to the main entrance so he could look at their quarter machines while I wascleaning up the rest of our water and ice. The woman who handed us towels, according to my husband seemed annoyed that him andmy son were in the lobby(I thought this was a family friendly restaurant). We are not the type of parents who let Read more
We have been going to this Perkins and ever since the new management have experienced disappointment every time. Either cold... food to greasy hashbrowns to order not right. Well the long wait and unattentive waitress just made up our minds that we willnot waste our time and money on this place. There were many disappointed people that night and it was not even busy and thehostess was horrible. I wouldnt want any of those people running my restaurant. A manager was called in and an extra cook whichwas a joke. We ordered breakfast and he brought us a sampler to hold us over and not sure why I would eat fried food when Iordered breakfast. Oh well, lesson learned never again and anyone I can tell I will tell them to not waste their money. Read more