Reviews for Wendy's in Brainerd, MN
Me and my daughter come in all the time in the afternoon for chili! It?s always, good and hot! The manager in the... morning/afternoon is so kind and accommodating! Excellent customer service and friendly staff! We need more managers like him!???????????????? Read more
During our visit staff was upfront about delays (short handed) and very apologetic. Kudos to the staff who despite the issues... kept going. Focused on quality was appreciated. We encountered a few substitutes however food tasted great and our order wascompleted correctly (best french fries ever). Glad we waited and we'll be back. Read more
Dinner was closed. Drive thru was taking about 10-15 minutes per car. Ordered ahead on the app and informed as we got to the... window that they were out of some of the items. Substituted but daughter disappointed. Restaurant needs more help or to havelimited hours with full staff. Read more
This is not fast food. Expect to wait 10-20 min to get your order, I love Wendys but the wait for food is terrible. Has been... for over 6 months. Every time I decide to go back and try it is the same wait time and sub par food! Read more
Food was good but staff was stressed and not working cohesively. Heard yelling between employees while waiting for over 15... minutes for our food. I didn't mind though because it was a holiday weekend and I'm sure fast food chains struggle to keepemployees and train them in the team experience. I hope they can get the team working together. Read more
Haven't been to a Wendy's in ages, but my husband said he has constantly heard advertisement about how good their fries were... now, that they will always be crispy al the time. So, we decided to stop and check it out. All I can say is WOW! Not only wasthe burger really good, but the fries were HOT and CRISPY!! They were to die for! even better than McDonalds, who we alwayspreferred. Now McDonald's has some competition. Read more
I went to Wendy today to collect my free meal, I went through the drive through and when talking to a younger girl (Maddie a... manager) she asked me to come into the store so we could find my name in the book so I parked and went in as I was waiting theother manager (Desiree) was very helpful trying to find my name but we were unable to find it so I just purchased my food. NowI'm waiting for my food and I see a kid go behind the microwave and start vaping, now I knew he was vaping because I seen smokecoming out of his nose, I couldn't believe it! I didn't have a chance to speak with a manager as the one was busy and the otherwas rude I will be reporting this as well Read more
We stopped in to get food after concert. When we got it our food. My chicken sandwich was cold and hard. My grandsons happy... meal was cold. My husband sent his back. His food was then fresh 20 miles down the road he threw up. What a great experienceAll for 45 bucks!! Read more