Reviews for Chateau on the Lake Resort Spa & Convention Center in Branson, MO

What a great experience. We were looking for a quiet weekend getaway and had our expectations exceeded. The only portion that... was not excellent was the food at the cafe, which was still pretty good, but expected better for the price. The hotel was veryclean. The employees were all polite, professional, and greeted us with a smile. Having a restaurant and a separate bar insidethe hotel is a nice plus. Read more

People need to know that this hotel is old, has mold issues and massively in need of updating and maintenance. We were shown... about 7 rooms, all had mold, broken slider windows, rooms had fake plants full of dust and were pretty dirty. All rooms smelled of must and mold. Pillows and beds are super old. I?m sure this was a great place at one time but not now. We were able tocheck out and booked a brand new room at the Hilton. Thank goodness they had rooms last minute. I have to say Karen was a hugefactor in our happiness for the evening. She runs the front desk and kept our bad experience deescalated and was veryprofessional with us at all times. It has to be hard to deal with a hotel this run down. She is an asset for the hotel andbecause of her, we left feeling well taken care of with all her kind effort. Seriously though, if your going to spend time withyour family on the lake, this is a horrible experience here. I would recommend waiting till they remodel, if they ever do. Read more

Had a lovely meal in the Atrium Cafe last evening. Our server, David, was friendly, efficient, and accommodating. Food was... delicious and the atmosphere by the inside waterfall was delightful! The hotel is extraordinary and everyone has been friendlyand professional. Saw a stunning sunset over the lake from the terrace and caught glimpses of the sunrise from our suite. Clean,comfortable, this resort is top notch! Highly recommend! Will come back! Read more

We reserved a room for the annual army ball, and not only was the event well staffed and perfectly executed, but also during our... overnight stay the service was exceptional! The staff was friendly and extremely helpful, Janet went above and beyond to makeour stay wonderful! Our room was very comfortable and perfectly clean. The view could not be better, and the food was delicious.I will recommend this place every time, and I cannot wait to come back! ?????????? Read more

Beautiful hotel, very upscale, expensive for the average family We ate at the Chateau Cafe, only. Son and I had catfish dinner.... Very good. Wife had soup which was very good, just not a large portion. She anticipated going to the on-site bakery forcheesecake, but they were out. The Cafe had plain cheesecake which they offered to bring out. It was $9 for a thin slice. Good,yes. Worth it, maybe not. Still a spectacular view of Tablerock Lake. It's fun just to drive up to see the view and (whensupplied) try the bakery. Read more

The staff was amazing! Our daughter twisted her ankle out shopping one evening, when we arrived back to the resort the staff... couldn?t have been more helpful. Glenn at the front desk went running for a wheel chair and offered anything else we needed likea pillow or ice pack. Rick the security guard went and got another type of wheel chair and opened every door and made sure wehad everything we needed. The resort is older, but very clean and the pool area is awesome!!! The spa services I received weretop notch as well! Great place! Read more

Excellent service. Delicious food. Beautiful background and setting. Sandra and company took exceptional care of my family. The... front desk made sure we had everything we needed in our room. Extra bedding, towels, etc. We normally stay at Big Cedar but Imay have found my new favorite place. And on top of it all, the price is better. I highly recommend Chatèau on the Lake. Read more

I stayed at the resort for a conference. My room had a stale smell but otherwise was nice. I love that the elevators are quick.... I did not interact with staff very often, but they were few and very quite. Most smiled but did not speak. I loved that theindoor pool was open 24 hours. It was in a great location and the view was amazing. It was a nice stay but I am not sure that Iwould return. Read more